Tagged: consumer

How to File a Complaint Against an Airline Using the U.S. Government's Updated System

The U.S. Department of Transportation says it has streamlined and modernized the process for consumers who want to submit complaints with the government against airlines or ticket…

What Is It Like to Fly Norse Atlantic Airways? Our Review

Updated December 6, 2024Is there a sourer expression than you get what you pay for? Does that phrase have any basis in reality anymore? Over the years, I’ve had some awful travel…

How to Get Out of Paying a Hotel's Resort Fee—It Can Be Done!

Resort fees can be the ultimate buzzkill during your hard-earned vacation. Having to pay an extra $20 to $50 per night, plus tax, is a good way to cancel out whatever good vibes you…

These Are the Best Airports in the U.S. in 2024, According to Passengers

Nearly two-thirds of North American flyers (60% to be precise) report having "enjoyed spending time in their airport," according to the latest passenger satisfaction survey from J.D.…

Airlines and Airports Are Fighting Over Runway Fees. Your Airfare Could Soar.

Separate industry groups representing airlines and airports got into a spat this week, and—surprise!—you could end up the loser in the fight. At issue are the charges that airports…

Lawsuit: Hertz Customers Jailed After False Accusations of Stealing Rental Cars

Rent a car from Hertz and your road trip could end in unjustified jail time, or so a lawsuit filed in Delaware on behalf of nearly two dozen plaintiffs alleges. The accusers—all…

Senators Demand Answers from the Airlines, Chimps Prove Travel Makes You Smarter, and More: Our Daily Travel Briefing

SENATORS DEMAND ANSWERS FROM DELTA, SOUTHWEST (Dallas Morning News)In the past month alone, service on two major U.S. airlines ground to a halt because of computer glitches. Now, some…

Road Work: How To Live Abroad (Legally) Without Going Broke

In late 1997, I felt like I needed to get out of the country. I'd traveled abroad before, but I wanted to get a true perspective of what it was like to settle outside the US, at least…