Tagged: consumer-reporting

Disney Is Poised to Solve its Lightning Lane Disaster—But at What Cost?

We don't have to tell you that just about everything in the life of an American consumer seems to be degrading in quality, from useless AI chatbots replacing the assistance of live…

No, the U.S. Didn't "Ban" Resort Fees. Here's What the FTC Actually Did

Another day, another flagrant twisting of the truth by some of the people who cover news of the travel industry.You probably saw some posts and news headlines that told you that junk…

Is Your Airport Hiding Big Uber and Lyft Fees from You?

It's impossible to be an informed consumer if you're not allowed to know exactly what you're paying for.Frommer's has found that a majority of airports in the United States that force…

Year in Review: 2021’s Top Travel Stories, According to Frommer’s Readers

In 2021, as in 2020, the seemingly never-ending Covid-19 pandemic dominated every aspect of public life, from the economy to the arts. Here at Frommer’s, we covered all the…

Pay-As-You-Use Budget Hotels: Growing Worldwide, But Still Foreign to Americans

Tune Hotel Asoke, BangkokA few years ago in Europe, a new breed of budget hotel began to emerge, epitomized by Lindemann's hotels in Berlin. Although it was a generally…

Valet Padding: Another Trick Hotels Use to Suck More Cash Out of You

Fairmont Newport Beach: One of many hotels with mandatory valetPretty much everyone thinks resort fees are slimy. Yet the consumer uprising against them has merely simmered for…

October's Prize: Win a Trip for Two to Ireland

Nestled in the quaint village of Killenard, just southwest of Dublin, winner and a guest will spend six nights at the Heritage Golf & Spa Resort. With easy access to the capital…

Scary Sleeping at Haunted Houses: Where to Lay Your Head, Tempt the Spirits

If you've ever stayed at a bed and breakfast, you may have thought you heard something go bump in the night. Or perhaps there was a light switch that seemed to operate with a mind of…