Tagged: customers-of-size

Southwest Airlines Reverses Arbitrary Plus-Sized Flyer Policy Following Backlash

As part of a slew of recent cost-cutting measures, Southwest Airlines nixed a popular longstanding policy earlier this year: offering complimentary adjacent seats (when available) on…

Southwest's New Plus-Size Policy Is Arbitrary and Unfair, Say These Flyers

There’s been a lot of belt-tightening at Southwest Airlines lately.Last year, the carrier nixed its popular and longstanding perk allowing each passenger two free checked bags. The…