Tagged: delta-air-lines

Delta and United Get Sued for Selling Windowless 'Window Seats'

U.S. airlines have turned seat assignments into a profit center. It didn't used to be this way, but that's where we are now. We pay for what we used to get for free.Passengers…

The Big Three Airlines Are Misleading Travelers So They Can Rig the System

We have two airline industries in America. There are larger carriers, led by the Big Three oligopoly of American Airlines, Delta Air Lines, and United Airlines. And then we have…

Delta Air Lines Will End Basic Economy and Revise Fare Categories

Delta Air Lines is tired of using the word economy. The airline industry simply can't seem to settle on the name for its most common airfare seat class. Just like most carriers ditched…

Delta Tells Passengers to Arrive Earlier if They Have Bags

If you're flying Delta Air Lines in the domestic United States, make sure you bring a watch and a diversion. You'll now have to get to the airport even earlier to obtain the full…

The World's Most On-Time Airlines and Airports Named in New Report

Severe weather, computer problems, and, in the U.S., an ongoing shortage of air traffic controllers combined to thwart airlines' efforts to stay punctual in 2024. Yet many carriers…

Notice Airfare Getting Higher? Artificial Intelligence May Be to Blame

December 6, 2024If you have seen airfares rising at your home airport on certain airlines, it's not your imagination. Airlines are now using artificial intelligence to see how high…

Warning, U.S. Travelers: Airline Execs Want to Snatch Your Consumer Rights Away

The fight for fair treatment isn't over once a battle is won—especially when powerful interests stand to benefit from keeping things unfair. In the United States, travelers are facing…

When Delta's Free Wi-Fi Will Be Available on All International Flights

Delta Air Lines has begun rolling out free Wi-Fi on international flights, with most routes to Europe expected to have the service by the end of September, the carrier announced this…

U.S. Airlines with Free Wi-Fi: Sorry, American, but the Grand Total Is Still at 1

U.S. airlines always seem to be in perfect sync when it comes to raising fees, but when a carrier introduces a service passengers might actually like, competitors are awfully slow to…

Most Reliable Airlines? The U.S. Carriers with Fewest Cancellations and Delays

The 10 largest U.S. airlines canceled just 1.29% of flights last year, according to final figures for 2023 released by the U.S. Department of Transportation. The government notes the…

Just as We Predicted, Delta Air Lines Raises Checked Bag Fees

We knew this was coming. Though U.S. airlines swear they're in competition, they actually tend to raise baggage fees in a group.Two weeks ago, we saw bag fee increases from American…

The Most On-Time Airlines and Airports of 2023

More than 32 million passenger flights were scheduled in 2023, and global carriers managed to stay punctual about 83% of the time, according to a new report from Cirium, an aviation…

Which Airlines Have the Worst Extra Fees? Someone Did the Math

Everyone knows that travel booking has become an industry of fake-outs and skullduggery, a netherworld of mounting hidden fees that only reveal themselves after you're deep into the…

Delta Air Lines To Provide Free Wi-Fi for Domestic Flights

Starting Wednesday, February 1, all passengers on most domestic Delta Air Lines flights will have access to free Wi-Fi all flight long. The company is partnering with T-Mobile to…

The World’s Best Airlines Ranking Is Out—and the U.S. Didn’t Do So Hot

This year, air travelers have endured a parade of woes. But even as an understaffed commercial aviation industry struggles to keep up with heightened demand following the easing of…

Delta’s New Airport Screens Can Show 100 People Different Views Simultaneously

What's the word for when a thing is kind of cool yet kind of creepy at the same time? Oh, right. Technology. Delta Air Lines is trying out something that's very technology at Detroit…

Airlines Might Lose Your Seat Fees When You Change Flights—How to Get Refunds

Covid brought the world a lot of conflict and consternation, but it also brought one change that made travel much easier: the end of airline change fees. But don't be fooled. The…

See Inside LAX's New Delta "Sky Way" Before a Single Passenger Has Used It

Everyone loves that new car smell.But have you ever inhaled that much rarer scent of dignified travel, the new-airport-terminal smell?On April 20, 2022, Delta Air Lines opens the first…

Delta Air Lines Battles Call Wait Times by Easing Basic Economy Rules

If you've had to call an airline's customer service number in 2021, then you already know: Wait times are extreme. In fact, you might still be on hold right now. For a lot of messy…

What Travelers Need to Know About American Airlines' Service Meltdown

We've been warning for weeks that the return to travel this summer would be bumpy. But I don't think any of us could have predicted just how ugly things could get this week. Over the…

Airlines Bring Back Fees, But Not for Every Passenger

Strange as it may feel to find anything about 2020 that could possibly qualify as the Good Old Days, the global crisis did yield a few positives. When demand for commercial flights…

Airlines Still Cashless Even Though Many Passengers Don’t Own Credit Cards

Delta Air Lines has announced that as of March 16, flight attendants will be equipped to accept contactless payments for in-flight purchases such as earbuds and food. Customers will be…

Refund Woes Fueled a Record Number of Complaints from Air Travelers in 2020

The U.S. federal government received a record number of complaints from airline passengers in 2020. In all, 102,550 complaints were filed with the Department of Transportation,…

Delta and KLM to Begin No-Quarantine Flights Between USA and Europe

Last month, Frommer's told you how some airlines have been running special flights on which each passenger has been pre-cleared to fly with a Covid-19 test. Delta Air Lines and KLM…

For Flyers Who Want Vacant Middle Seats, Only One Airline Will Qualify Now

For Americans who would rather fly with an empty seat beside them, there is only one choice now. One by one, all the other airlines have peeled away from their commitment to leave…