Tagged: hilton

How to Complain to Hilton: Official Phone Numbers and More

Need to provide some feedback to Hilton about a recent stay at one of the hospitality behemoth's hotels or resorts?Below, we've gathered customer service phone numbers, online support…

Ending Daily Hotel Room Cleaning Will "Cost Women of Color Billions," Group Warns

Largely overlooked in the nonstop circus of summer news headlines, a crucial workers' organization warned in June that the hotel industry's trend of scaling back daily housekeeping…

Hilton Drops Daily Room Cleanings at U.S. Hotels, But Not Rates

From now on, daily housekeeping as a matter of course at Hilton hotels is a thing of the past. In an update to its pandemic-inspired CleanStay program, the company announced that…

TV Investigation Claims to Find Unchanged Sheets at NYC Hotels

An investigative report that aired on the syndicated TV program Inside Edition this week found that hotel rooms—including the sheets—hadn't been thoroughly cleaned at three properties…

No More Airline Miles for Hotel Stays Among Changes to Hilton's Loyalty Program

Hilton Worldwide is making changes to its 70-million-member hotel loyalty program, Hilton Honors.Among the most consequential of the updates: Starting April 1, members will no longer…

New Zealand Mud Fest, Costly Hotel Cancellations, and Nevada's Clown Motel for Sale: Today's Travel Briefing

JULY 31, 2017 — Good morning, everybody! Here's the latest from the world's hotels, motels, and mud pits. IT'S BECOMING MORE DIFFICULT TO CANCEL HILTON AND MARRIOTT RESERVATIONS (Los…

Another Big Hotel Chain Makes Cancelling Costly

In June, Marriott changed its rules about cancelling hotel reservations. Before then, customers usually could cancel a room all the way until the day of check-in, sometimes the day…

Hilton To Charge More To Let You Cancel?

Remember last fall, when Hilton started testing a mandatory $50 fee for cancellations no matter how early they were made?Yeah, well, the hotel company finally picked up on what…

Meet Hilton's New Affordable Hotel Brand

Hilton has launched yet another hotel brand—the 12th in its current portfolio— by announcing that it intends to push this one to being its largest in terms of nationwide room…

Hilton's New Mandatory $50 Cancellation Fee

The giant Hilton hotel brand is piloting a new way to make life miserable for travelers: It has started charging $50 for cancellations, no matter when they're made.Under the new…

Hilton Yanks Adult Movies

Not like you ever rented one, but porn movies are being eliminated from all Hilton hotels' in-demand movie selection.Said Hilton in a statement, as if it was something you might…

Is Last Minute, Spontaneous Travel Now a Thing of the Past? Yes....And No

It’s been a good several years since the airlines offered regular last-minute deals. According to a study of 180 million ticket sales by the Airline Reporting Corporation (the…

Hilton and Marriott Announce Strict New Fees for Last–Minute Cancellations

Just as Cinderella had to high tail it home before the stroke of midnight, from January 1st on, travelers heading to a Hilton or a Marriott property will have to remember to…

These Three Newly Announced High-Design, Lower-Priced Hotel Brands Are the Future of Budget Travel

Prototype room of the new Hub by Premier InnAlmost as if they knew their core product is losing appeal with a significant sector of the hotel-going public, three major…

What to Expect from Hilton's New Room Selection App and How It Will Change Hotels

Okay, travel nerds, here's what I predict will happen soon.Bustling new websites will be devoted to which specific hotel rooms are the best ones to book. Travelers will…

Hilton Fort Lauderdale Beach Resort Now Generating Power From Rooftop Wind Turbines

On top of the 26th floor of the Hilton Fort Lauderdale Beach Resort, barely visible from A1A and the beach on its doorstep, six wind turbines have just been installed.I…

Hilton Is Killing Room Service at Some Large Hotels, And Look at The Replacement

Last spring, Hilton cemented a new trend among major hotel brands when it killed all room service at its 2,000-room New York Hilton Midtown, Manhattan's largest hotel, joining its…

Recent Changes to Hotel Loyalty Programs That Travelers Should Know About

Here’s news that will likely keep travelers up at night: thanks to recent changes, it’s going to take significantly more loyalty points to redeem free night stays at the majority of…

The Able Traveler: Through Redwoods on a Wheelchair-Accessible Train

Although most long distance trains feature some type of wheelchair-access, that's not always the case with small excursion trains. Fortunately that's not the way things work at…

Where to Ski this Winter: U.S. Resort Upgrades & Improvements

Ski resorts from coast to coast were busy this summer with all sorts of upgrades and improvements on-mountain and in the villages below. From newer and faster lifts to bigger and…

Last-Minute Halloween Haunts in England, Ireland, and Romania

It isn't too late to book a quick jaunt to Europe to experience Halloween in a haunted hotel or a castle with a gory history. Several castles offer specially designed tours and…

4 Private Parties that Will Open Doors to a Whole New Paris

For some people in Paris, bars and clubbing are not enough. Craving contact and conversation, intrepid Parisians are now turning to "private" parties where you don't have to put up…

Travel Troubleshooter: Where's My Travel Insurance Check?

It's been a year since Anita Isaia's cruise, but the insurance claim she made through a company that offered traveler "protection" is apparently lost at sea. Will she ever get her…

A Spring Weekend in Washington, D.C. with a Toddler & Baby in Tow

As appealing as Washington, D.C. is as a destination for adults, it is nothing compared to the way a three-year-old feels about our national capital. For (him or) her, D.C. is better…

Five Answers to the Perennial Question: What're You Doing New Year's Eve?

New York gets all the fuss for its Waterford crystal ball and its throngs of people, but elsewhere around the world, New Year's is celebrated in its own particular way. We've found…