Tagged: hotel

How to Complain to Hilton: Official Phone Numbers and More

Need to provide some feedback to Hilton about a recent stay at one of the hospitality behemoth's hotels or resorts?Below, we've gathered customer service phone numbers, online support…

The Simple Thing You Can Do to Prevent the Upsell at a Spa

It's one of the most vexing aspects of going for a massage or facial at a spa. Just when you've sunk into the treatment bed, zoned out to the zen, and managed to let go of months of…

6 Ways Travel Is About to Get More Expensive—And Why

Hotel ratesAccording to the Global Business Travel Association (GBTA), hotel rates are expected to increase globally by 4% over the next few years.This is partly due to demand…

Where Are the Cheap Air-Hotel Packages? Is It Cheaper to Build Your Own Vacation Now?

Packages were once a dominant source for air and lodging discounts to popular vacation destinations. The bulk discounts that travel sellers could get from buying large quantities of…

Did La Quinta Hotel Really Make Guests Check in by Video Conference?

We know that American business owners are contending with a sudden reduction in low-paid workers, particularly in the hospitality industry, which is being impacted by the ripple…

The World’s Deepest Underground Hotel, 1,375 Feet Below the Surface

Talk about going down for a nap.A lodging located inside a former Victorian-era slate mine in North Wales is billed as the world's deepest overnight accommodation.Aptly named Deep…

All-Inclusive Resorts Don't Include Everything! Expect These Expenses, Too

Be an early bird when it comes to excursions.We’re not just talking about booking them the moment you arrive, either. Excursions booked at the resort are generally more expensive, so…

AI-Driven Surge Pricing Comes to Airfares and Hotel Rates

It’s bad enough when you need an Uber just as the ball game is ending across town, and a $24 ride jumps to $68.But now that $549 airline ticket to London can leap to $849 just as…

Are Fees for Seating Assignments in Restaurants Coming to Las Vegas?

MGM Resorts, which operates a host of properties in Las Vegas, is reportedly considering the introduction of "tiered seating" fees at restaurants located at the company's hotels. This…

The Best Cheap Hotels in Paris for 2025

February 14, 2023 To afford a stay in Paris, you don’t need a trust fund or stock options. The 10 budget-friendly lodgings that follow may not be known for their chic décor and high…

Very Cool! Take a Look Inside This Winter’s Incredible Icehotel in Sweden

The 35th iteration of Sweden's Icehotel—sculpted each year from more than 500 tons of ice and snow from the Torne River—has opened for the 2024–2025 winter season in the Arctic village…

No, the U.S. Didn't "Ban" Resort Fees. Here's What the FTC Actually Did

Another day, another flagrant twisting of the truth by some of the people who cover news of the travel industry.You probably saw some posts and news headlines that told you that junk…

Demand a Resort Fee Refund! On This Website, Hotel Workers Show You Legal Ways How

Hotel workers in San Francisco have been on strike for months as they demand higher wages and more affordable healthcare. (A November demonstration at the Grand Hyatt San Francisco is…

Resort Fees Increase in Las Vegas for the Second Time in 2024

MGM Resorts, which controls many of the biggest casino-hotels in Las Vegas, has raised resort fees again—for the second time this year. On Wednesday, December 4, the Bellagio, Aria,…

Tipping in the Dominican Republic: Guidelines for Hotels, Restaurants, Taxis, and Tours

As in the United States, tipping service workers is standard in the Dominican Republic. There are, however, variations among the two countries' tipping customs, as you'll notice below…

How to Get Out of Paying a Hotel's Resort Fee—It Can Be Done!

Resort fees can be the ultimate buzzkill during your hard-earned vacation. Having to pay an extra $20 to $50 per night, plus tax, is a good way to cancel out whatever good vibes you…

Two Cheap New Hotels in Manhattan are a Dream Come True for Visitors

Strictly from the standpoint of a tourist, the most expensive location in America has been New York City. There have recently been times when it was difficult to find a Manhattan hotel…

Arthur Frommer: Marriott's Low-Cost Moxy Chain May Bring About Lasting Industry Change

In a recent blog, I discussed the opening of a large (612 rooms) new hotel in the heart of Midtown Manhattan charging as little as $139 to $169 (and only occasionally higher) per night…

6 Ways to Deal With Pushy Street Vendors

Walking through the Khan el-Khalili bazaar in Cairo, I felt like I was running the gauntlet. From all sides, vendors shouted to me, imploring me to buy scarves, spices, water pipes,…

How to Find Out if a Cruise Port Will Be Crowded When You're There

Cruise ships keep getting bigger and bigger, but the delicate historic sights of Europe and the Caribbean remain the same size. When locals complain about overtourism, cruise ships are…

Recent Art Vandalism Makes Visiting Museums Tougher for Travelers

London's iconic National Gallery, which receives some 3 million visits a year, has announced new security measures that will require more advance planning from travelers—and other…

What Hotel Workers Wish You Knew About Being a Good Guest in These Times

Everyone who has stayed at a hotel since Covid-19 knows that something is off. You're not losing your mind. Room rates have gone way up. Business is way up, yet housekeeping services…

What’s Up with These Hourslong Check-in Lines at Las Vegas Hotels?

"Hotel check in wait times are out of control in Las Vegas," social media influencer VegasStarfish argues in a recent posting. The video evidence accompanying the claim certainly makes…

Where is Everybody? "Humanless” Customer Service is Dominating Travel. Can We Be Heard as Consumers?

None of us voted on this, but like it or not, there’s been a tremendous shift in how we interact with travel companies. Speaking to a real live person can be tedious, time-consuming,…

Have Tea with Naughty Sheep at Cameron House in Scotland’s Countryside

Over the years, Frommer's has covered a menagerie of animal-accompanied wellness experiences (usually yoga), involving goats, golden retrievers, reindeer, and chickens, to name a…