Tagged: jetblue

Checked Luggage Fees Have Gone Up Again. Here's What You'll Pay, Airline by Airline

The war in Iran has sent jet fuel prices soaring, and you can bet the airlines will pass along as big a share of those costs as possible to the consumer. That means higher airfares…

You Can Now Use Venmo for JetBlue Tickets—but Should You?

JetBlue has become the first airline to accept Venmo as a payment option when booking flights directly on the JetBlue website. The airline's partnership with the popular mobile payment…

This Airline Is Cutting Your Legroom by 2 Inches, but the Travel Press Cheered

Sometimes the journalism landscape exists in a mental universe that the rest of us don't live in. We all know what life is like in the United States and across the world right now.…

JetBlue Basic Economy to Allow Carry-Ons—Which Airlines Still Charge for Overhead Bins?

JetBlue passengers with the airline's cheapest class of tickets, known as Blue Basic fares, will be allowed to bring a carry-on bag onto the plane at no additional charge, the carrier…

U.S. Airlines with Free Wi-Fi: Sorry, American, but the Grand Total Is Still at 1

U.S. airlines always seem to be in perfect sync when it comes to raising fees, but when a carrier introduces a service passengers might actually like, competitors are awfully slow to…

Now JetBlue Has Hiked Bag Fees, Too—Quietly and by a Lot

Yesterday we told you that American Airlines decided to spring another fee hike for checked baggage on travelers.Well, airlines tend to raise fees in packs. JetBlue has also surprised…

Which Airlines Have the Worst Extra Fees? Someone Did the Math

Everyone knows that travel booking has become an industry of fake-outs and skullduggery, a netherworld of mounting hidden fees that only reveal themselves after you're deep into the…

Warning: Time May Be Running Out on Your Covid Flight Credits

Forget free champagne in first class. Starting in spring 2020, the most coveted amenities for air travelers became a flexible cancellation policy and flight credits that could be used…

JetBlue's Current Flash Sale Is Impressive—But Has Big Limitations

OK, I'm writing this blog post quickly since this sale ends soon—at midnight on Friday, October 29, to be precise. But if you can get your fall/winter plans in order by that time, you…

What to Do About Canceled Flights in This Summer of Airline Meltdowns

When American Airlines went through a rocky period early in June, when it canceled 10% of its flights during a fraught Father's Day weekend, I warned that the company's problems would…

Airlines Bring Back Fees, But Not for Every Passenger

Strange as it may feel to find anything about 2020 that could possibly qualify as the Good Old Days, the global crisis did yield a few positives. When demand for commercial flights…

Southwest Gives Up on Social Distancing During Boarding, Blaming Crowds

This post, originally published March 24, has been updated below with news of another operational change at Southwest Airlines. We were kind of hoping airlines would keep the…

JetBlue Forbids Free Carry-Ons for Basic Fares, Drops Change Fees Elsewhere

JetBlue is adding an irksome catch to its cheapest category of plane tickets. Any customer who books a basic economy fare—dubbed "Blue Basic" by JetBlue—for travel after July 20 will…

If My Toddler Refuses to Wear a Mask on a Flight, What Can I Do?

A few days ago, a video—of desperate parents trying to wrangle an overtired two-year-old—went viral. That's a pretty common scenario for a viral video, but in this case, the tot was…

JetBlue Can Now Hook Up All Its Passengers with Saliva-Based Virus Tests

United, American, and Hawaiian airlines are gradually introducing Covid-19 tests for passengers who are headed to Hawaii, a state that now demands negative results. But JetBlue is…

JetBlue Offers BOGO Airfare for Autumn and Winter Travel

JetBlue, like all airlines right now, needs to boost both business and passenger confidence. So the carrier has announced a flash buy-one-get-one sale for 3-night air-and-hotel…

American Airlines and JetBlue Become Partners

The first sign that something was unusual was that my cell phone rang, and it wasn't a scam. My friend Jill was on the other line, and she asked breathlessly, "Is it true?" When I…

Now You Can Order Airplane Food at Home for Some Reason

Stir-craziness among some grounded travelers has evidently grown so acute that they've developed a hankering for airplane snacks. Imperfect Foods, a grocery delivery service that…

Delta Cuts a Slew of Smaller Airports From Its Schedule

I used to have a roster of travel tips that I could pull out when the occasion demanded. One was always this: When you can, use smaller airports, where security lines will be a breeze…

Changing Course, JetBlue Now Requires Masks; Delta and American to Offer Them

On Monday, JetBlue finally became the first U.S. airline to insist all passengers wear face masks during flights. The new rule takes effect on Monday, May 4. Canada led the way—Air…

At JetBlue, a New High in Baggage Fees Brings a New Low for Customers

Which U.S.–based airline charges customers the highest fee for their first checked bag? As of this week, it's JetBlue. The airline hiked its baggage fee by $5—it's now $35. That's the…

Spit Take! Study Says Don't Drink the Water on Planes

You should probably stick to bottled water in the skies. That's the conclusion of a new study measuring airline water safety, conducted by Hunter College's New York City Food Policy…

The Worldwide Airline Ranking Is Out. Can You Guess Where U.S. Airlines Place?

If you have been aboard a flight operated by a U.S.-based airline lately—where the conditions are cramped and the only mood settings are anxious and angry—you will not be surprised to…

JetBlue Increases Baggage Fee, Leading Way for Copycats

It's like a cautionary fairy tale. There once was a fun-loving, egalitarian airline that wanted to revolutionize the industry. All seats were given personal TVs, there was only one…

The U.S. Frequent Flyer Program with the Highest Customer Satisfaction Is...

Measuring loyalty programs separately from overall airline satisfaction for the first time, the market research company J.D. Power devised a 1,000-point scale rating the six largest…