Tagged: legal-issues

How to Get a Refund from or Complain to Any Travel Company: Which Government Agency Oversees What

Whether it’s a bankrupt cruise line, a canceled flight, a missing car rental reservation, or a hotel “walking” you due to overbookings, there are times when you need to complain to a…

Marriott Made Hundreds of Millions from Deceptive Fees, Lawsuit Says

Just how lucrative are resort fees for hotels? Newly unsealed court documents from a lawsuit brought by the District of Columbia's attorney general against Marriott International shed…

Are You Allowed to Drink Your Own Alcohol on a Plane?

It's perfectly legal to bring alcohol onto airplanes, according to the U.S. Federal Aviation Administration (FAA), as long as the liquor is kept in containers of 3.4 ounces or less…

Why Key West's Ban on Big Ships Will Change Caribbean Cruises

Once a quiet fishing village and quirky haven for writers, artists, and free spirits, the Florida Straits city of Key West veered toward tourist-trap territory starting in the…

Lawsuit: Hertz Customers Jailed After False Accusations of Stealing Rental Cars

Rent a car from Hertz and your road trip could end in unjustified jail time, or so a lawsuit filed in Delaware on behalf of nearly two dozen plaintiffs alleges. The accusers—all…

Travel Troubleshooter: What Didn't Happen in Vegas

Mary Jane Prough reserves a room in Las Vegas through Hotwire.com. But the resort she's supposed to stay at has never heard of her, and she's sent to a different hotel that's out in…