Tagged: overbooking

My Hotel Is Overbooked! What Did I Do Wrong?

First of all, you did nothing wrong. The hotel failed you. Sometimes hotels run out of space because of clerical errors, guests who overstay, rooms that need repairs, and other reasons…

Dramatic Drop in Airline Bumping Following United Incident

U.S. airlines have dramatically reduced the number of passengers bumped from flights, according to the Department of Transportation.In the agency's latest report card on airline…

Is This the End of Air Passenger Bumping?

This week, United Airlines rolled out a new experiement that could simultaneously result in increased profits for the airlines and decreased stress for passengers. Called the…

Media Stories About the Violent Removal of a Passenger from His Flight Have Overlooked Important Considerations

Unless you’ve been living in a cave, you have heard, seen, or read the vast output of media coverage about the doctor who was forcibly ejected from the seat he had purchased on a…

VIDEO: United Passenger Forcibly Removed from Overbooked Flight

What started as a routine flight overbooking turned ugly on Sunday, when United Airlines sought four volunteers to give up their seats in order to accommodate crew members who needed…