Tagged: passenger-rights

U.S. Airlines Try to Abandon Passenger Rights and Performance Reports—to Secretly Police Themselves

The nation's largest airlines are quietly asking the U.S. Department of Transportation (DOT) to virtually eradicate every meaningful consumer protection we have. If the big carriers…

Frontier Airlines Sells You Passenger Rights That Europeans Get for Free

On Wednesday, no-frills carrier Frontier Airlines unveiled its latest optional fee, dubbed Disruption Assistance for Any Reason. If customers buy the add-on at the time of ticketing,…

How We Helped to End Family Seating Fees, the Worst Airline Junk Fee Ever

About ten years ago, airline greed reached a new low when every carrier in the nation refused to waive seating fees for families with young children to sit together inflight. I was at…