Complain to U.S. Airways Customer Relations via email, through the online form for American Airlines, or snail mail, at 4000 E. Sky Harbor Blvd., Phoenix, AZ 85034 (be sure to write Attention: Customer Relations). You can also fax them at 480/693-2300.
It usually answers email messages within 3–4 business days, but snail mail will take longer.
Best Places to Go in 2020 The Best of the Caribbean The Best of Mexico Cruise Inspiration: Top Picks All Destinations »
Cruise Inspiration: Top Picks The Best of the Caribbean The Best of Mexico Cruise Inspiration: Top Picks All Trip Ideas »
Deals & Bookings
Tips & News
How to Craft the Perfect Itinerary for Any Destination
Air Travel Cruise News Entry Requirements & Customs Car, Bus, Rail News Money & Fees Health, Insurance, SecurityFAQs Frommer's Translator Store All Tips & News »