online form for American Airlines, or snail mail, at 4000 E. Sky Harbor Blvd., Phoenix, AZ 85034 (be sure to write Attention: Customer Relations). You can also fax them at 480/693-2300.Complain to U.S. Airways Customer Relations via email, through the
It usually answers email messages within 3–4 business days, but snail mail will take longer.
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