How to Complain to Royal Caribbean

Report your issue or complaint with Royal Caribbean by contacting its Post Cruise Guest Relations department. Call it at 800/256-6649 (514/285-9723 for outside the U.S.) or fax it at 800/256-6485 (M–F, 8 am–8pm; Sat–Sun, 9 am–7 pm EST).

If you prefer written complaints, email it or send a letter to Post Cruise Guest Relations at 1050 Caribbean Way, Miami, FL 33132.