Articles

Article / Family & Kids

Travel Troubleshooter: But No One Told Me the Pool Was Closed

Is it up to the traveler to find out about seasonal closures, or should hotel booking sites clearly specify when a certain amenity isn't available?

Article / Air Travel

Three Nights in Sonoma Wine Country, from $620 with Air

Relax on this three-night getaway to wine country, which saves you more than $100 per person.

Article / Air Travel

That's Ridiculous! How Passengers Exact Revenge on Fee-Happy Airlines

When disputes regarding airline fees go unresolved, some resourceful passengers take up matters with the credit card company or in the court of public opinion.

Article / Cruise

Cruise Travel Tips: Why All Cruisers Should Carry Valid Passports

First-time cruisers are left behind when one of the passengers lacks official travel documents. Find out why having a valid passport might protect you from getting stranded on the dock.

Article / Air Travel

Travel Troubleshooter: Should a European Law Protect American Air Travelers?

A lawsuit seeks broader compensation from American carriers for passengers who are delayed on U.S.-bound flights from Europe. Will airlines find a loophole, or will passengers get more…

Article / Hotels

Travel Troubleshooter: What Should I Do About This $50 Hotel Phone Bill?

A traveler turns to his hotel's landline to make long-distance calls and is shocked when the so-called complimentary service doesn't cover the bill. What's the deal with the misleading…

Article / Air Travel

That's Ridiculous! Whatever Happened to the Journey?

If you find yourself dreading the journey before you're able to enjoy the destination, perhaps it's time for travelers to stop accepting inadequate service from airlines, hotels,…

Article / Local Experiences

The Able Traveler: Wheelchair-Accessible Ballooning and Wine Tasting in Northern California

Clever design makes ballooning -- a once off-limits activity -- available to wheelchair travelers and slow walkers. After you land, fill your day with a picnic and wine tasting in…

Article / Air Travel

Travel Troubleshooter: Hey, Where's the Rest of my Refund?

A traveler is forced to miss her brother's wedding after the airline cancels her flight. To make matters worse, why is it taking months for the online travel agency to cough up the…

Article / Hotels

That's Ridiculous! When a Confirmation Isn't Really a Confirmation

Do travelers really need to call the online travel agency or check the website to confirm a booking, or should e-mails (or the lack of an e-mail) be enough?

Article / Air Travel

Beijing, Xian & Shanghai, from $1,499 with Air

Save nearly $500 per person with this three-city tour, plus receive another $500 in value for included tours, meals, and more.

Article / Car, Bus, Rail

Money Matters: Those Car Rental Tolls Can Really Add Up

Are electronic tolling payment services meant to help consumers, or are rental car customers just getting taken for a ride?

Article / Health, Insurance, Security

Travel Troubleshooter: Charged an Extra $400 for a Vacation I Can't Take

An illness forces a traveler to cancel her trip to Costa Rica. Was the retreat center right to charge her a cancellation fee that wasn't disclosed at the time of booking?

Article / Air Travel

Three Nights in Kauai, from $485 with Air

This autumn trip to Kauai saves you more than $140 per person.

Article / Air Travel

That's Ridiculous! Yes, Lying is Wrong -- Even if You're an Airline

We reveal the truth behind some common myths about codesharing, or how airlines may deceive its passengers.

Article / Hotels

The Drip, Drip, Drip of Mandatory Hotel Fees

Daily resort fees are often tacked on after you've already purchased the room. If the fees aren't optional, shouldn't hotels be forced to disclose these fees more prominently?

Article / Family & Kids

Peru with Kids: Appreciating Machu Picchu & Much More

A family trip to Machu Picchu reveals other adventures and a tasty introduction to Peruvian cuisine.

Article / Air Travel

Travel Troubleshooter: Charged Twice For My Plane Ticket

After an airline is unable to retrieve a traveler's flight info, the traveler buys a new ticket on the spot so he can continue his journey. What went wrong, and why did it take the…

Article / Air Travel

Six Nights in Spain, from $1,109 with Air

Save more than $200 per person on this air-inclusive package, which includes three nights each in Barcelona and in Madrid.

Article / Air Travel

That's Ridiculous! What You See Isn't Always What You Get

Hidden hotel booking fees and codeshare flights have at least one thing in common: unhappy customers.

Article / Air Travel

Time for Airlines to Take a Stand on Breast-feeding Passengers

Are airlines looking the other way when it comes to the needs of breast-feeding travelers? You may be surprised to learn that many airlines lack formal policies when it comes to…

Article / Air Travel

Travel Troubleshooter: A Flight Attendant Took My Camera & I Want It Back

A traveler is forced to gate-check his bag before he can retrieve his camera. After the camera goes missing, should the airline compensate him since he intended to carry the camera on…

Article / Hotels

That's Ridiculous! A $500 Fee for Being American

Hotels appear to be finding new ways to implement extra fees. But should hotels be allowed to charge a different rate based on a guest's nationality?

Article / Car, Bus, Rail

In Travel, Age Makes a Difference

Travelers under 25 are often subjected to age-related surcharges when renting cars, while senior citizens may be denied a rental due to age limits. Is this practice fair or foul?

Article / Car, Bus, Rail

Travel Troubleshooter: Hertz Charges $93 to Top Off My Rental

A traveler refills the gas tank of his rental car and is shocked to later receive a bill for refueling costs. What went wrong, and how can you protect yourself against similar…