NYC & Company runs the Official NYC Information Center at 810 Seventh Ave. (at 53rd St.). You can call tel. 800/692 8474 to request the Official NYC Guide detailing hotels, restaurants, theaters, attractions, events, and more. The guide (and a New York City map) is free and will arrive in 7 to 10 days. You can also download it online on the company’s website, www.nycgo.com, where you will find a wealth of free information. To speak with a live travel counselor, call tel. 212/484-1222, which is staffed weekdays from 9am to 6pm EST, Saturday and Sunday from 9am to 5pm EST.
For visitors from the U.K., the NYC & Company office is located at Colechurch House, 1 London Bridge Walk, London (tel. 020/7367-0900).
Downtown -- For those New Yorkers who live Uptown, lower Manhattan is practically a different planet, but one which has much to offer. The website for the Alliance for Downtown New York (www.downtownny.com), updated daily, is a trusty source to keep abreast on new developments and exciting downtown events.
For Bus & Subway Information -- For additional transit information, call the Metropolitan Transit Authority’s MTA/New York City Transit’s Travel Information Center at tel. 718/330-1234. Extensive automated information is available at this number 24 hours a day, and travel agents are on hand to answer your questions and provide directions daily from 6am to 10pm. Customers who don’t speak English can call tel. 718/330-4847. For online information that’s always up-to-the-minute, visit www.mta.info. Note: The MTA’s website has been completely revamped, and it is surprisingly good. I would use it as often as possible in lieu of the telephone. Riders with disabilities should direct inquiries to tel. 718/596-8585; hearing-impaired riders can call tel. 718/596-8273. For MetroCard information, call tel. 718/330-1234, or go online to www.mta.info/metrocard.