NYC & Company runs the Official NYC Information Center at 810 Seventh Ave. (at 53rd St.). You can call tel. 800/692 8474 to request the Official NYC Guide detailing hotels, restaurants, theaters, attractions, events, and more. The guide (and a New York City map) is free and will arrive in 7 to 10 days. You can also download it online on the company’s website, www.nycgo.com, where you will find a wealth of free information. To speak with a live travel counselor, call tel. 212/484-1222, which is staffed weekdays from 9am to 6pm EST, Saturday and Sunday from 9am to 5pm EST.
For visitors from the U.K., the NYC & Company office is located at Colechurch House, 1 London Bridge Walk, London (tel. 020/7367-0900).
Downtown -- For those New Yorkers who live Uptown, lower Manhattan is practically a different planet, but one which has much to offer. The website for the Alliance for Downtown New York (www.downtownny.com), updated daily, is a trusty source to keep abreast on new developments and exciting downtown events.
For Bus & Subway Information -- For additional transit information, call the Metropolitan Transit Authority’s MTA/New York City Transit’s Travel Information Center at tel. 718/330-1234. Extensive automated information is available at this number 24 hours a day, and travel agents are on hand to answer your questions and provide directions daily from 6am to 10pm. Customers who don’t speak English can call tel. 718/330-4847. For online information that’s always up-to-the-minute, visit www.mta.info. Note: The MTA’s website has been completely revamped, and it is surprisingly good. I would use it as often as possible in lieu of the telephone. Riders with disabilities should direct inquiries to tel. 718/596-8585; hearing-impaired riders can call tel. 718/596-8273. For MetroCard information, call tel. 718/330-1234, or go online to www.mta.info/metrocard.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.