At counter-service restaurants (but not sidewalk stalls), you don’t have to wait in a long, boring queue to order anymore. First, make sure there’s a credit card associated with your My Disney Experience profile. Then, on the app, navigate to Mobile Food Orders to see what restaurants are available. Special requests are usually impossible, but if you want unchanged menu items, it’s easy. Just choose the time window when you want to fetch your food (warning: it might not be immediately) and then order it—your credit card will be charged. If the app claims the restaurant isn’t accepting orders, your connection might be bad.

Then, when you get to the restaurant, there will be a spot dedicated to mobile orders (usually at the right side of the counter). Go back to the Mobile Food Orders section of the app, click the button that says you’re there and ready to pick up, and within 2 or 3 minutes—usually—your food will be served. (To avoid waiting at all, make that final click about 2 minutes before you reach the restaurant.) Identify yourself to the clerk—they don’t always announce names, to avoid allowing strangers to pretend to be you.
advertisement

Sometimes, you’ll just want something simple like a beverage but there won’t be pickup windows available right away. In that case, see a cast member at the restaurant, who might have a way to expedite your order.

Mobile Ordering works fairly well, but it can cause frustrating waits for a time slot and when things get backed up, you can end up waiting to pick up your order anyway.

Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.