Tagged: social-distancing

Travel Troubleshooter: A Canceled Flight, a Missing Refund

When Sarah Paynter's honeymoon flight is delayed by two days, she buys a ticket on another carrier with the promise of a refund from her first airline. But now that the honeymoon is…

Travel Troubleshooter: Half a Room or Twice the Price

Even though she prepays for a hotel room on Hotwire.com, Elke Rist gets half of what she's promised: just one bed and quarters the size of a "jail cell." It will cost her twice as…

Travel Troubleshooter: A Married Name, A Singular Headache

Shaun Francis' daughter has the wrong name on her airline ticket. It's her married name, and her passport still has her maiden name. The airline is happy to fix the ticket -- for a…

Travel Troubleshooter: A Canceled Flight, But No Refund

It's been two years since Niel Bratteli bought a roundtrip plane ticket from Dallas to Boston for his son. The airline, ATA, stopped flying from Boston to Dallas (and stopped flying…