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Article / Air Travel

That's Ridiculous! Why Did My Ticket Refund Take Forever and a Day?

Gripes about lengthy refunds are not unique to the travel industry, or even to airlines. But if you want your money back for a ticket, you should probably be prepared for a long wait.

Article / Air Travel

Travel Troubleshooter: Help, My Canceled Hotel Room is Un-Canceled

After discovering the star-rating for the hotel one reader reserved didn't bear out, he called to get a confirmed cancellation from Expedia. Or, did he?

Article / Car, Bus, Rail

That's Ridiculous! Is There a Car Rental Toll Conspiracy?

A customer pays a toll twice on a highway, once going each way in her rental car over a six day trip. However, the rental company charges her a toll for each day of rental period. How…

Article / Air Travel

Six Nights in Prague, Vienna, and Budapest from $1,219 with Rail and Air

Visit Central Europe's ancient cities in late fall and save $199 per person.

Article / Air Travel

Travel Troubleshooter: A Runaround for an Airline Ticket Refund

When John King's mother dies, he asks American Airlines to refund her ticket. Instead of sending the money, it emails him a series of form letters. What should he do?

Article / Air Travel

Family Travel: The New Rules of Holiday Flying

Spending the holidays with loved ones is a time-honored tradition, but it's become much harder in recent years to get to Grandma's house without going broke. We give you the tools to…

Article / Air Travel

That's Ridiculous! Can Breastfeeding Activists Have It Both Ways on a Plane?

Does refusing to cover up while breastfeeding also waive a mother's right to privacy?

Article / Air Travel

Is it Safe to Fly American Airlines?

Given the uncertain future of American Airlines, here's what travelers should know about upcoming flights and their frequent-flier miles.

Article / Air Travel

Three Nights in Sonoma Wine Country, from $620 with Air

Relax on this three-night getaway to wine country, which saves you more than $100 per person.

Article / Air Travel

That's Ridiculous! How Passengers Exact Revenge on Fee-Happy Airlines

When disputes regarding airline fees go unresolved, some resourceful passengers take up matters with the credit card company or in the court of public opinion.

Article / Cruise

Cruise Travel Tips: Why All Cruisers Should Carry Valid Passports

First-time cruisers are left behind when one of the passengers lacks official travel documents. Find out why having a valid passport might protect you from getting stranded on the dock.

Article / Air Travel

Travel Troubleshooter: Should a European Law Protect American Air Travelers?

A lawsuit seeks broader compensation from American carriers for passengers who are delayed on U.S.-bound flights from Europe. Will airlines find a loophole, or will passengers get more…

Article / Hotels

Travel Troubleshooter: What Should I Do About This $50 Hotel Phone Bill?

A traveler turns to his hotel's landline to make long-distance calls and is shocked when the so-called complimentary service doesn't cover the bill. What's the deal with the misleading…

Article / Air Travel

That's Ridiculous! Whatever Happened to the Journey?

If you find yourself dreading the journey before you're able to enjoy the destination, perhaps it's time for travelers to stop accepting inadequate service from airlines, hotels,…

Article / Air Travel

Travel Troubleshooter: Hey, Where's the Rest of my Refund?

A traveler is forced to miss her brother's wedding after the airline cancels her flight. To make matters worse, why is it taking months for the online travel agency to cough up the…

Article / Hotels

That's Ridiculous! When a Confirmation Isn't Really a Confirmation

Do travelers really need to call the online travel agency or check the website to confirm a booking, or should e-mails (or the lack of an e-mail) be enough?

Article / Air Travel

Beijing, Xian & Shanghai, from $1,499 with Air

Save nearly $500 per person with this three-city tour, plus receive another $500 in value for included tours, meals, and more.

Article / Car, Bus, Rail

Money Matters: Those Car Rental Tolls Can Really Add Up

Are electronic tolling payment services meant to help consumers, or are rental car customers just getting taken for a ride?

Article / Health, Insurance, Security

Travel Troubleshooter: Charged an Extra $400 for a Vacation I Can't Take

An illness forces a traveler to cancel her trip to Costa Rica. Was the retreat center right to charge her a cancellation fee that wasn't disclosed at the time of booking?

Article / Air Travel

Three Nights in Kauai, from $485 with Air

This autumn trip to Kauai saves you more than $140 per person.

Article / Air Travel

That's Ridiculous! Yes, Lying is Wrong -- Even if You're an Airline

We reveal the truth behind some common myths about codesharing, or how airlines may deceive its passengers.

Article / Hotels

The Drip, Drip, Drip of Mandatory Hotel Fees

Daily resort fees are often tacked on after you've already purchased the room. If the fees aren't optional, shouldn't hotels be forced to disclose these fees more prominently?

Article / Air Travel

Travel Troubleshooter: Charged Twice For My Plane Ticket

After an airline is unable to retrieve a traveler's flight info, the traveler buys a new ticket on the spot so he can continue his journey. What went wrong, and why did it take the…

Article / Air Travel

Six Nights in Spain, from $1,109 with Air

Save more than $200 per person on this air-inclusive package, which includes three nights each in Barcelona and in Madrid.

Article / Air Travel

That's Ridiculous! What You See Isn't Always What You Get

Hidden hotel booking fees and codeshare flights have at least one thing in common: unhappy customers.