Articles

Trends & Hacks

Article / Health, Insurance, Security

Travel Troubleshooter: Charged an Extra $400 for a Vacation I Can't Take

An illness forces a traveler to cancel her trip to Costa Rica. Was the retreat center right to charge her a cancellation fee that wasn't disclosed at the time of booking?

Article / Air Travel

Three Nights in Kauai, from $485 with Air

This autumn trip to Kauai saves you more than $140 per person.

Article / Air Travel

That's Ridiculous! Yes, Lying is Wrong -- Even if You're an Airline

We reveal the truth behind some common myths about codesharing, or how airlines may deceive its passengers.

Article / Hotels

The Drip, Drip, Drip of Mandatory Hotel Fees

Daily resort fees are often tacked on after you've already purchased the room. If the fees aren't optional, shouldn't hotels be forced to disclose these fees more prominently?

Article / Air Travel

Travel Troubleshooter: Charged Twice For My Plane Ticket

After an airline is unable to retrieve a traveler's flight info, the traveler buys a new ticket on the spot so he can continue his journey. What went wrong, and why did it take the…

Article / Air Travel

Six Nights in Spain, from $1,109 with Air

Save more than $200 per person on this air-inclusive package, which includes three nights each in Barcelona and in Madrid.

Article / Air Travel

That's Ridiculous! What You See Isn't Always What You Get

Hidden hotel booking fees and codeshare flights have at least one thing in common: unhappy customers.

Article / Air Travel

Time for Airlines to Take a Stand on Breast-feeding Passengers

Are airlines looking the other way when it comes to the needs of breast-feeding travelers? You may be surprised to learn that many airlines lack formal policies when it comes to…

Article / Air Travel

Travel Troubleshooter: A Flight Attendant Took My Camera & I Want It Back

A traveler is forced to gate-check his bag before he can retrieve his camera. After the camera goes missing, should the airline compensate him since he intended to carry the camera on…

Article / Hotels

That's Ridiculous! A $500 Fee for Being American

Hotels appear to be finding new ways to implement extra fees. But should hotels be allowed to charge a different rate based on a guest's nationality?

Article / Car, Bus, Rail

In Travel, Age Makes a Difference

Travelers under 25 are often subjected to age-related surcharges when renting cars, while senior citizens may be denied a rental due to age limits. Is this practice fair or foul?

Article / Car, Bus, Rail

Travel Troubleshooter: Hertz Charges $93 to Top Off My Rental

A traveler refills the gas tank of his rental car and is shocked to later receive a bill for refueling costs. What went wrong, and how can you protect yourself against similar…

Article / Air Travel

Four Nights in Dublin, from $749 with Air

Save about $170 with this affordable Dublin package, which includes airfare and four nights' hotel.

Article / Air Travel

That's Ridiculous! The Unintended Consequences of Flying with Unaccompanied Minors

If airlines charge extra for unaccompanied minors, shouldn't airline employees and flight attendants actually take care of the kids?

Article / Hotels

Travel Troubleshooter: Help! Travelzoo Canceled All of My Vouchers

A traveler's attempt to reinstate her deal vouchers doesn't get anywhere by phone. What are your options if the company insists on phone calls instead of a paper trail?

Article / Air Travel

Travel Troubleshooter: A Southwest Deal Goes Awry

A glitch in Southwest's reservation system results in multiple bookings for stunned passengers. Did Southwest do enough to make up for the inconvenience, and can passengers trust that…

Article / Money and Fees

Staying Online Abroad: 5 Tips for Saving Money On Global Roaming

Staying connected when traveling overseas can result in big bills. Check out these tips to save on data when you're using your phone in a foreign land.

Article / Air Travel

Five Nights in Jamaica, from $1,109 with Air

Need some R&R this fall or winter? Save more than $130 per person with this all-inclusive Jamaica package, plus redeem $200 per room in resort coupons good toward spa treatments,…

Article / Air Travel

That's Ridiculous! Can United Airlines Fix Itself?

After a bumpy merger with Continental, can United turn things around? And will the airline be able to win back disgruntled passengers who have already fled to the competition?

Article / Air Travel

What's Wrong With Air Travel?

Airlines are profiting from excess fees for checked baggage, seat assignments, early boarding, and more. Should the government intervene and make airlines be more transparent with…

Article / Hotels

Travel Troubleshooter: My Hotel is Closed for the Season

A traveler books a hotel online and arrives to see that the property has shuttered for the season. How should the online travel agency compensate the traveler for the phantom booking?…

Article / Air Travel

That's Ridiculous! Should We Ban Kids From Red-eye Flights?

When it comes to red-eye flights, who has more rights -- the crying baby and the parents, or the tired passenger who desperately wants to sleep?

Article / Air Travel

Six Nights in Paris & Prague, from $1,129 with Air

Save more than $550 with this two-city package, which includes three nights in Paris and three nights in Prague.

Article / Hotels

A Vacation Rental Too Good to Be True?

Even savvy travelers can learn a thing or two from this negative experience with a vacation rental. If the price, description, and user-generated reviews sound too good to be true,…

Article / Air Travel

Travel Troubleshooter: Why Is My Tour Operator Pocketing My Airline Refund?

A traveler's airline refund is issued directly to the tour operator. Will he be able to get his money back from the tour operator?