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New Airline Rules Yet to be Enforced
Even as the Department of Transportation levies record fines on airlines, the new airline rules to protect travelers aren't being enforced. What was the point of those rules again?
Travel Troubleshooter: Hey, That's No Four-Star Hotel!
A traveler uses an online travel agency to reserve a four-star hotel but feels cheated when the hotel winds up being a three-star property. What gives?
That's Ridiculous! A Best Rate Guarantee with the Worst Service
Travelers share their horror stories of getting hotels to honor any best rate guarantees. Should the misleading booking policy be banned?
Six Nights in Ireland, from $999 With Air
Explore Ireland's countryside with this spring deal, which saves you more than $400 per person and includes stays at castles and abbeys.
On Travel Sites, the Pre-Checked Box Checks Out
Travelers who have been duped into buying travel insurance via a pre-checked box may now have reason to rejoice. Online travel companies are slowly stopping the sneaky practice.
Best Non-Travel Apps for Travelers
Five essential non-travel apps and websites that will make your vacation or business trip all the more enjoyable and productive.
Three Nights in Scottsdale, from $600 With Air
Looking for some sun or a spa getaway? This Delta Vacations package to Scottsdale will save you $143.50 per person
That's Ridiculous! First the Fine Print, Then the Fare Code?
What happens when a 'best fare guarantee' has fine print that's almost impossible to discover? Here's what one polite email can do to make things better.
Consultants Help Turn Frequent-Flier Awards Into Tickets -- For a Price
Does it pay to redeem frequent-flier miles for plane tickets? Or do travelers actually end up paying to use the loyalty points?
Travel Troubleshooter: Wow, That's Some Luggage Fee!
A traveler receives a nasty surprise when she has to pay €500 ($671) to check her bags. Should the online travel agency, which misinformed her about the extra fees, cough up a…
That's Ridiculous! Car Rental Companies Double My Rate Because I'm Not American
Is it fair if a car rental company charges you more money based on your nationality?
Six Nights in Oahu & Kauai, from $909 With Air
Save $175 per person with this six-night Hawaii package, which includes airfare, three nights in Oahu, three nights in Kauai, and breakfast daily.
Who's Afraid to Drive on the Left-hand Side?
U.S. travelers need to be especially cautious if they plan to rent a car in Australia, India, Japan, New Zealand, or the United Kingdom.
That's Ridiculous! The Travel Experience is Improving -- Isn't It?
Are travelers experiencing better service than a decade ago? Or do all the ridiculous fees and travel scams indicate that things are worse than ever before?
Travel Troubleshooter: No Refund for Derailed Train Trip
Does this traveler's substandard train experience warrant a full refund from Amtrak?
Athens & Istanbul for Six Nights, from $1,439 With Air
Head to Athens and Istanbul this spring, and save about $200 per person on this six-night stay.
That's Ridiculous! Why Don't Hotels Advertise "All-In" Prices?
Given the uproar over airfare pricing, should hotels still be allowed to hide taxes, mandatory resort fees, and other charges that inflate your total room rate?
Bill Aims to Scuttle New Airfare Pricing Rule
Politicians, airlines, and consumers appear to be at odds when it comes to the government's new airfare pricing rule. Will consumers win or lose in the end?
How to Rent a Villa in Tuscany
What you need to know before you trade in that urban hotel for a house in the Italian countryside.
That's Ridiculous! I Have a Seat, But I Don't Have a Seat Assignment
Untangling the messy world of codeshares can sometimes mean realizing that you won't have a seat assignment until the day of your flight -- unless you're willing to pony up some extra…
Six Nights in London, from $1,089 With Air
The Queen's Diamond Jubilee and the Summer Olympics are still months away, but London is already the place to visit. This six-night package from Virgin Vacations saves you about $150…
Is Economy Plus Really Worth the Price?
How much is a good night's sleep worth? $100? How about $500? We measure the benefits of paying more for a little bit of legroom.
Travel Troubleshooter: I Paid for Tickets on the Wrong Airline
Due to a mix-up with her travel agent, a traveler pays more than $2,000 for her kids' plane tickets -- but on the wrong airline. Can this mother get her money back, and how could she…
That's Ridiculous! The Tricks They Play at the Car Rental Counter
A traveler feels ripped off after he proactively declines the car insurance option and then discovers that he unwittingly signed a form to accept the insurance. Did the agent deceive…
Five Nights in Tokyo, from $1,399 With Air
This five-night Tokyo trip will save you more than $300 per person, leaving you plenty to spend on sushi, sake, and the latest fashion trends.