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Article / Air Travel

Travel Troubleshooter: Maybe I Won't Be Home for Christmas

A technical error and a declined credit card leaves this traveler with no confirmed plane tickets for holiday travel. Should the airline or the online travel agency have notified this…

Article / Air Travel

That's Ridiculous! US Airways Charges Family Extra to Sit Together

Should airlines be allowed to charge extra for parents who need to sit next to their kids on flights?

Article / Hotels

Travel Troubleshooter: The Lights Went Out, but They Kept My Money

A trip turns into a nightmare after a power outage means no hot water, heat, or lights at the hotel. Do these travelers deserve a full refund?

Article / Hotels

That's Ridiculous! My Hotel Promised a Refund, But My Travel Agency Refused

In case you ever need to dispute a charge on your credit card, follow the example of this traveler -- he received a $282 hotel refund by getting the company's promise in writing.

Article / Cruise

Christmas Ham & Hanukkah Challah: How Cruise Lines Deck the Decks for the Holidays

During the holidays, cruise ships have special menus, music, and entertainment -- and sometimes even faux snow flurries in the Caribbean.

Article / Car, Bus, Rail

Travel Troubleshooter: A $481 Bill for Rental-Car Damage I Didn't Do

How could this claim for nearly $500 in rental-car damages have been avoided? Plus, find out how readers helped this traveler win her case against the car rental company.

Article / Air Travel

Holiday Travel Tips: How to Get Through Airport Security Faster

Before you head to the airport this winter, brush up on what's allowed and what's banned at airport security checkpoints. Skip the snow globe, leave presents unwrapped, download the…

Article / Air Travel

That's Ridiculous! Airlines Let XL Passengers Invade My Economy-Class Seat

Most airlines seem to dance around the issue of obese passengers. Should there be a rule that says passengers are entitled to a minimum amount of legroom and personal space?

Article / Air Travel

Six Nights in Prague, from $897 with Airfare

Save more than $150 by booking this winter deal to Prague, which includes airfare, six nights' hotel, and all taxes.

Article / Car, Bus, Rail

Car Rental Fees: When the Price Isn't the Price

When a car rental company gives you a price quote it's never even near what you're going to end up paying. Isn't it time customers demanded more clarity?

Article / Air Travel

Airline Rights: What You've Got & What You Don't

From bumping to lost luggage, to rerouted journeys: our primer on dealing with the worst the airlines have to offer.

Article / Cruise

Travel Troubleshooter: Help! My River Cruise Transfers Are Sunk

A traveler thinks that transfers are included in his river cruise package, thanks to the company's vague promotional copy. Will the cruise company cover the costs to help keep this…

Article / Air Travel

Five Nights in the Dominican Republic, from $559 With Air

Save about $325 by booking this air-inclusive Dominican Republic package, which includes five nights at a new resort in Puerto Plata.

Article / Cruise

Cruise Ship Shops: Black Friday on the High Seas?

No matter the time of year, shops aboard cruise ships tempt you with jewelry, electronics, art, toys, and more. Here are some standouts when it comes to onboard shopping.

Article / Air Travel

Four-Night Lisbon Getaway, from $1,169 with Air

This Lisbon deal includes airfare, four nights' hotel, a full-day city tour, and more. Get the convenience of a package, but enjoy the freedom to explore on your own.

Article / Air Travel

That's Ridiculous! Why Won't Airlines Cover Stolen Computers?

Even after you pay your airline extra money to check a bag, domestic airlines don't have to compensate you for lost, damaged, or stolen electronics. Isn't that ridiculous?

Article / Air Travel

Is TSA's 10th Birthday Cause for Celebration?

Has the TSA made air travel more secure or more miserable? Experts sound off as the TSA turns 10.

Article / Hotels

Travel Troubleshooter: Booked For One Night, Charged For Two

A one-night stay a motel turns into a headache after a traveler is charged for two nights. Does the company owe her a refund and an apology?

Article / Cruise

4 Ways to Save on a Disney Cruise

Check out these four easy ways to enjoy a Disney Cruise without busting your vacation budget.

Article / Air Travel

10 Survival Tips for Holiday Travel

Whether you're jetting off on a beach vacation or heading home for the holidays, use these 10 foolproof strategies to battle the crowds and make your flight more bearable.

Article / Air Travel

Six Nights in Beijing & Shanghai, from $899 With Air

You'll save nearly $1,000 this winter by booking this two-city escorted tour that includes airfare and six nights' hotel split between Beijing and Shanghai.

Article / Air Travel

That's Ridiculous! Stuck at the Airport Because of Luggage Fees

A traveler who couldn't afford to pay baggage fees spent eight days sleeping at the airport. Was this passenger's experience an unusual incident, or should the airline have disclosed…

Article / Entry Requirements & Customs

5 Easy Tips for Getting a Russian Visa

Getting a visa is straightforward for most international destinations. But you might need a little help when traveling to some countries, such as Russia. Here's what to expect when…

Article / Air Travel

Travel Troubleshooter: The Ticket Vouchers That Never Were

An online travel agency issues travel vouchers that can't be redeemed by this frustrated traveler. Will this traveler be able to reclaim the value of these airline vouchers?

Article / Air Travel

That's Ridiculous! Form Letters that Fail

A tour company in Rome leaves a traveler hanging at the airport. In an age of form letters, does the online travel agency owe her a personalized response -- and a refund -- for the…