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Article / Money and Fees

Travel Troubleshooter: Help! They Upgraded My Hotel Bill

A traveler is moved to another hotel in Spain, which triples the cost of his original reservation. Who should reimburse the extra fees: the hotel, travel agent, or reservations company?

Article / Air Travel

Tarmac-Delay Rules Give Travelers More Respect

Though your chances of getting delayed on the tarmac for more than three hours are still pretty slim, the real impact could be the renewed focus on passenger rights.

Article / Health, Insurance, Security

Travel Troubleshooter: No Refund for My Canceled Vacation?

A sick child forces this family to cancel an Arizona vacation, but the real headache comes when the refund doesn't come through. Is this family out of luck?

Article / Money and Fees

Money Matters: 5 Credit Card Tips for the World Traveler

Credit card acceptance continues to rise in almost every corner of the globe, but with many cards, that convenience can come at a cost. Here are five ways to be smarter about using…

Article / Air Travel

10 Ways to Tell if You're an Annoying Airline Passenger

We've probably all been guilty of bugging someone at some point in our travels, but here are a few pointers to make life easier for your fellow travelers and flight crew.

Article / Car, Bus, Rail

Revenge of the Car Rental Agents

Sometimes travelers are at the mercy of front-of-the-line agents, who can either make your rental experience a rewarding one -- or a disastrous one.

Article / Air Travel

Flight Check: Brussels to Abu Dhabi on Etihad

Etihad Airways is looking to leap-frog the international competition with excellent service, new aircraft, and an enviable route that connects the U.S. and Europe with Asia.

Article / Air Travel

Why Fares Are So High for the Holidays -- And What You Can Do

If you want to travel over the holidays you're likely looking at high fares. So high, in fact, that first class isn't such a bad idea.

Article / Health, Insurance, Security

Travel Troubleshooter: Do I Have to Pay For That Ding on My Rental?

What do you do when you return a rental car and then receive an €800 bill in the mail?

Article / Air Travel

What the Continental and United Merger Means to You

Now that the Continental/United Airlines merger has been approved, what can you expect as a consumer?

Article / Air Travel

Are Loyalty Programs Worth It?

Hoarding frequent-flier miles or loyalty points can be addictive, until you realize that you've never been able to redeem those points for a free flight or hotel room. Are loyalty…

Article / Hotels

Travel Troubleshooter: Paris for 10 Euros a Night -- Uh, Make That 100 Euros

A traveler thinks he has scored an amazing hotel deal on Travelocity, but then is informed the €10 price was an error. Does he deserve a refund?

Article / Cruise

7 Clauses to Beware of in Your Cruise Contract

If you're not careful, the fine print in cruise line contracts may leave you high and dry. Here's what to watch out for.

Article / Car, Bus, Rail

Travel Troubleshooter: Billed an Extra Day by Budget

What happens when you return a rental car by dropping the keys into an after-hours box? In this traveler's case, the car rental agency charged him for a late return. Who is right?

Article / Cruise

9 Seaworthy Tips for Cruising with Kids

The readers of WeJustGotBack.com reveal 9 ways to survive a cruise with kids.

Article / Air Travel

Tell the U.S. Government How You Feel About Air Travel

The federal government is giving travelers an extra month to comment on proposed new consumer rules for airline passengers. Here's how to speak up.

Article / Car, Bus, Rail

Travel Troubleshooter: Billed for a Scratch on the Rental Car

A traveler, who is billed $600 for a scratch on the roof, receives a photo that shows the damage -- on the wrong rental. Does she owe any money, or does the car-rental agency owe her…

Article / Money and Fees

Travel Complaints That Fail: 5 Kinds of E-mails You Should Never Write

There are successful ways to complain, and then there are the things you should never say to a travel company. Here are 5 tips on what not to do.

Article / Money and Fees

Travel Troubleshooter: Hey, What Happened to My Internet Connection?

A traveler changes hotels after the Wi-Fi promised on the Hotels.com website turns out to be incorrect. Should he be compensated for the misleading hotel description?

Article / Hotels

6-Night "Eat, Pray, Love" Bali Package from $1,986

This Eat, Pray, Love-themed package includes six nights in Bali, a spa treatment, and connections to the best-selling memoir.

Article / Air Travel

Contract Confusion: Don't Let Your Vacation Get Lost in Translation

It may seem like common sense, but before you sign that contract in a foreign language, make sure you know exactly what it means.

Article / Air Travel

Travel Troubleshooter: Sorry, We Forgot About That $500 Change Fee

An airline misinforms a travel agent, who then tries to pass off the $500 change fee to the traveler. Should this traveler be forced to pay?

Article / Hotels

5 Things Hotel Clerks Will Do to Difficult Guests

Hotel employees are grumpier than ever. It doesn't take much to set them off. Find out how to stay on your best behavior.

Article / Hotels

Shorter Vacations and Tighter Budgets: Welcome to the New Normal in Travel

Welcome to the 'new' normal in travel: Shorter, less expensive vacations -- or in extreme cases, just daycations -- being taken by increasingly cost-conscious travelers.

Article / Cruise

Getting to Know Your North American Home Ports: Part 1

Before you sail from one of these top 5 North American cruise ports, learn how Miami, Port Canaveral, Port Everglades, Vancouver, and Los Angeles became the most popular cruising hubs.