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Travel Troubleshooter: Help! My Refund is Missing in Action
A traveler closes her bank account before receiving a refund from the airline. What are her options, and how can you avoid landing in a similar situation?
Hotels Connect the Dots Between Guests and Online Reviews
Image-conscious properties are connecting the dots between reviews on such popular travel sites as TripAdvisor or Yelp, and your personal information, such as your loyalty program…
Maiden Voyages: What You Can Learn From a First-Time Air Traveler
Flying has become such an unbelievably humiliating experience, it's no wonder there are still people out there who haven't flown. Can these 'never-evers' teach you anything? I think so.
Saying "No" to the TSA's Full-Body Scans May Come at a Price
Have second thoughts about those full-body scanners being used at airports by the Transportation Security Administration? Then the agency charged with protecting the nation's…
Fly Safe, Fly Smart: Airline Worst-Case Scenarios
What do you do when a volcano or some other accident or act of nature brings your trip to a halt? Here are 6 ways to prepare for and manage airline worst-case scenarios.
Top 9 Ports for Nature Lovers
Feeling restless? Pick a cruise that stops in one of these ports, where the shore excursions and tours can get you close to monkeys, penguins, or nurse sharks.
10 Under-the-Radar Home Ports
It's becoming more convenient to board ships from places like New York City and Seattle. Before booking your next cruise, here are 10 other ports that you may not have considered.…
Travel Troubleshooter: Two Change Fees on One Ticket, and Zero Help
A traveler contacts British Airways to change her plane ticket just as her sister calls from Spain with the same request. Charged twice in different currencies, is this traveler out of…
Flight Check: Los Angeles to Honolulu on American
What to expect from American Airlines on one of the most popular routes from the U.S. west coast to Hawaii.
Oops! I Didn't Mean to Buy Insurance
A traveler books tickets through Orbitz but then discovers a $24 charge for unwanted travel insurance. Learn how to avoid these pre-checked boxes and sneaky fees.
What's Next For Airlines, Paying by the Pound?
Now that one airline has announced plans to begin charging for carry-on bags this summer -- that's right, carry-on bags -- the question everyone seems to be asking is: What's next?
Forget Your Travel Agent: Four Trips You Should Book Yourself
Travel agents are pros when it comes to handling complicated trips like honeymoons and round-the-world jaunts, but here are four cases where you may be better off booking the vacation…
Travel Troubleshooter: I Had to Pay Twice For My Flights to Mexico
A booking snafu with an online travel agency forces this traveler to shell out nearly $1,000 for two one-way tickets. Here's how to avoid being charged twice if you'll be traveling on…
The Lies Pet Owners Tell When Traveling
Instead of paying extra 'pet fees' to hotels or airlines, owners are spiriting their animal companions into their bags or under blankets in the hope of saving a few bucks.
No Airline Cookie Conspiracy? What About This Trail of Crumbs?
Do airlines and online travel agencies surreptitiously use computer 'cookies' to track your activity on their sites and then raise prices when it appears that you're interested in a…
Fly Safe, Fly Smart: Secrets of Airline Seating
Your seat is where you spend your flight, and travelers have strong feelings about those uncomfortable frames of fabric and metal. Here's how to get the most out of your personal space.
Volcano Eruption Grounds Cruise Travelers, Disrupts Sailings
With the volcanic activity in Iceland interrupting thousands of vacations, the delays and inconvenience continues to reverberate far beyond northern Europe and far beyond air travel.
Travel Troubleshooter: Who's Charging $257 For a Room I Won't Use?
Our reader cancels her hotel room she booked with an online agency, then she can't figure out who's charging her a cancellation fee. Is she stuck with it?
Too Good to Be True? Four Times You Should Just Say 'No' to a Deal
What separates a frugal traveler from a thief? When it comes to finding deals, bargain hunters can face ethical dilemmas. Follow these rules to help keep you traveling with a clear…
Travel Troubleshooter: Wait! I Never Bought Flight Insurance
A traveler calls her airline to fix a seat assignment and ends up with a $35 charge for flight insurance that she never bought. What was the fee really for, and what can you learn from…
Flight Check: Los Angeles to Zurich on Swiss
Johnny Jet checks in to see if you can really take off and land like clockwork with Switzerland's national carrier.
The Honest Guest's Guide to Free Hotel Amenities
Is it stealing if you check out of your hotel with a stash of travel-size toiletries tucked in your suitcase? What about a bathrobe? Here are five simple rules to follow if you're not…
How Unbundling Fees Make Airlines a Bundle of Cash
Lately, the industry has been busy unbundling services that traditionally came with a seat, such as baggage checking, seat reservations, and even the ability to pay by credit card.
Travel Troubleshooter: I Cancelled in Time, So Where's My Deposit?
Our traveler's tour operator promises to refund her deposit if she cancels with more than 45 days' notice. But when she does, the company balks. How can you avoid this situation?
Help Me, Uncle Sam! How to Get Government Assistance When You Travel
Here are a few tips on the whens, wheres, and hows to effectively complain to the government about a travel-related matter.