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Tell the U.S. Government How You Feel About Air Travel
The federal government is giving travelers an extra month to comment on proposed new consumer rules for airline passengers. Here's how to speak up.
Travel Troubleshooter: Billed for a Scratch on the Rental Car
A traveler, who is billed $600 for a scratch on the roof, receives a photo that shows the damage -- on the wrong rental. Does she owe any money, or does the car-rental agency owe her…
Travel Complaints That Fail: 5 Kinds of E-mails You Should Never Write
There are successful ways to complain, and then there are the things you should never say to a travel company. Here are 5 tips on what not to do.
Travel Troubleshooter: Hey, What Happened to My Internet Connection?
A traveler changes hotels after the Wi-Fi promised on the Hotels.com website turns out to be incorrect. Should he be compensated for the misleading hotel description?
6-Night "Eat, Pray, Love" Bali Package from $1,986
This Eat, Pray, Love-themed package includes six nights in Bali, a spa treatment, and connections to the best-selling memoir.
Contract Confusion: Don't Let Your Vacation Get Lost in Translation
It may seem like common sense, but before you sign that contract in a foreign language, make sure you know exactly what it means.
Travel Troubleshooter: Sorry, We Forgot About That $500 Change Fee
An airline misinforms a travel agent, who then tries to pass off the $500 change fee to the traveler. Should this traveler be forced to pay?
5 Things Hotel Clerks Will Do to Difficult Guests
Hotel employees are grumpier than ever. It doesn't take much to set them off. Find out how to stay on your best behavior.
Shorter Vacations and Tighter Budgets: Welcome to the New Normal in Travel
Welcome to the 'new' normal in travel: Shorter, less expensive vacations -- or in extreme cases, just daycations -- being taken by increasingly cost-conscious travelers.
Getting to Know Your North American Home Ports: Part 1
Before you sail from one of these top 5 North American cruise ports, learn how Miami, Port Canaveral, Port Everglades, Vancouver, and Los Angeles became the most popular cruising hubs.
Cruise Tip: A Travel Agent Can Be Your Best Friend
A travel agent can help lessen the burden when a natural disaster interrupts your travel plans, especially when you're trying to catch a cruise and the airlines stop flying.
How To Choose An Airline: 7 Tips for a Smart Flight
The last installment of our Fly Safe, Fly Smart series tells you how to pick between airlines when you don't recognize the names.
Travel Troubleshooter: No Refund for My Package Vacation
A traveler books a Priceline package, discovers the hotel is in a bad neighborhood, and wants a refund. Should she get her money back?
Secure Flight: Beyond Spelling Your Name Correctly
Can an airline use your personal information -- such as date of birth -- to send a card/promotional offer?
Costa Rica Vacation: Six Nights Plus Air, from $768
A customizable Costa Rica package with airfare and six nights' hotel, including a stay near Tortuguero National Park.
Where to Find Legal Short-Term Apartment Stays in New York City
New York has banned short-term apartment rentals, but short-term lodgings remain legal, whether they're technically classed as hotels or through some other loophole.
How to Avoid Buying Unwanted Travel Insurance
Watch out for these common pitfalls so you don't inadvertently buy trip insurance.
What New York State's Illegal Hotels Law Means for Travelers
Is your hotel room in New York City really legal? What you need to know about short-term apartment rentals.
Travel Troubleshooter: When the Airline Says You Have No Ticket
This week's Travel Troubleshooter finds out what happens when you book a package deal but the provider forgets to buy your plane ticket.
The Best Frequent Flier Programs for Infrequent Fliers
Unless you're a road warrior, it'll take you years to build up enough miles just by flying to get a free ticket. Here are the best ways for the little guy to earn and spend miles.
Fall Travel Deal: Four Nights in Florence, from $749 With Air
This week's Smart Deal gives you airfare plus four nights' hotel in Florence, Venice, or Rome -- all for under $800 this fall.
Travel Troubleshooter: Overcharged For My Hotel in New York
A major hotel chain refuses to honor a traveler's group-rate reservation, resulting in an extra $250 charge. How can this traveler get her money back?
Best Honeymoon Cruise Ships: 9 Small Ships for Big Romantics
A short list of intimate, small-ship sailing options for all you romantics out there. These ships have cozy romance written all over them, whether due to their look, their onboard…
How Bad Companies Turn Customers Into Critics: It's in the Fine Print
Travel companies take liberties when it comes to their obligation to their customers, and management sees the maneuverings as profit opportunities.
Last-Minute Travel Deal: Three Nights in Hawaii from $459 With Air
This week's Smart Deal gets you an Oahu vacation for less.