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Fly Safe, Fly Smart: Checkpoint Checkout
TSA checkpoint staff aren't your friends, but they aren't your enemies either, and life goes more smoothly if you make things easy for them.
Cruise Lines and the Environment: The Industry's Take
Nobody in their right mind would say that cruise ships are good for the environment. But there is more to the story: Cruise lines are experimenting with environmental technologies and…
When Travel Companies Sue Their Customers
When travel operators get desperate, they sometimes look to their customers for someone to blame. You can help yourself avoid legal trouble by taking precautions when you travel.
Travel Troubleshooter: A Canceled Room, But No Refund
After a death in the family, our reader tries to cancel his pre-paid reservation at a Days Inn, but the rate is totally nonrefundable. Appeals to Days Inn are useless. Is he going to…
10 Questions Most Frequently Asked By Travelers
With governments imposing new security rules, airlines teetering on the brink of bankruptcy and many hotels facing foreclosure, travelers often have more questions than answers. Here…
Should Airlines Honor Fares That Are Obvious Mistakes?
In an age when airfares drop as low as $1 on some routes, how can you tell the difference between a real deal and a fat finger mistake? And how should the airlines make things right?
Travel Troubleshooter: An Australia Tour That Wasn't Meant to Be
First our reader's flight is canceled. Then she misses another flight after her bus breaks down. Finally, she cancels her Australia tour. And then the tour operator refuses her request…
Flight Check: Toronto to Tel Aviv on EL AL
Since the thwarted airline attack on Christmas Day, many travelers have been asking why U.S. airlines can't have security like Israel's national carrier, EL AL. I'm one of them,…
Find a Cheaper Car Rental Rate Away From the Airport
You can save over half off the price on your next car rental if you skip the airport agencies, but this won't always lower your total cost. Here's why.
Fly Safe, Fly Smart: How To Dodge The Lines at Top U.S. Airports
According to the Transportation Security Administration, lines at security checkpoints aren't a problem any more. For those of us who've experienced otherwise, here are a few ways to…
Small Lines Make Mouths Water at Gourmet Beach Parties
Small boutique ships carry so few passengers that they can drop anchor off a deserted beach, pack their hampers, and bring everyone ashore for a picnic. Here are some of the best
Travel Troubleshooter: A Canceled Flight and a Missing Refund
Our reader's flight is canceled, but Expedia is dragging its feet on a refund. The reason? The airlines involved haven't sent the money to the agency yet. Why should our reader wait?
Why You May Be Better off With a Cash Back Credit Card Than a Frequent Flyer One
The bonus miles you can earn with an airline miles credit card can be tempting, but once you've collected the come on bonus, take a second look.
Transportation Department Steps Up Efforts in Aviation Consumer Protection
Even air travelers are impressed with the 'new' Department of Transportation, which, if you listen to the buzz, appears to be protecting consumers for the first time in years.
Our Favorite Picks: Embarkation Ports, Dream Cruises and Favorite Moments
Cruises are not created equal. Some offer better value or higher quality service than others, some are fancy schmancy and others are yee-haa casual. There's something for nearly…
What? You're Still Paying the Airlines to Carry Your Bags?
Now that the airlines have raised their fees for checked bags yet again, it's time to take another look at the alternative: shipping your bags.
Travel Troubleshooter: One Year Later, Still No Refund
Our reader cancels her flight when her father falls ill. He soon dies, and she hopes the airline will refund her nonrefundable ticket. Will the airline keep her money?
5 Easy Ways to Avoid a la Carte Anarchy When You Fly
It used to be so simple: The price you were quoted for an airline ticket, rental car or cruise used to be the price you actually paid. Here's how you can avoid being nickel and dimed.
Airport Report: Checking in on Mexico City's Budget Alternative
Toluca has been a convenient alternative for Mexicans since it opened in 2002 -- kind of like Burbank near Los Angeles -- but now that both Southwest and Continental offer non-stops…
7 Trips You Should Never Book Online
Some vacations should never be booked through anyone but a travel agent, and a honeymoon is arguably one of them. But there are others, too, as travelers have discovered the hard way.
McMansions of the Seas: The Dawn of the Affordable Suite
In the old days, your average mainstream ship might only have a handful suites, and they were generally snapped up at full fare by the big spenders. Now there are more options for rest…
Travel Troubleshooter: You Call That a Two-Star Hotel?
When our reader books a two-star hotel he expects a reliable property with minimal amenities -- not the dump he ends up in. He asks Hotwire if he can change and it says 'no.' What now?
Flying Under the Influence of the TSA: What Now?
Since the last time we wrote about the Transportation Security Administration, the agency charged with protecting air travel has encountered some unexpected turbulence
5 Common Travel Mistakes -- and How to Fix Them
Tired of being penny-pinched and disappointed? These basic rules can help you protect your next trip from unforeseen problems and travel headaches.
Travel Troubleshooter: Poof! There Go My SkyMiles
Our reader's Delta SkyMiles are gone -- all 101,000 of them. They were never supposed to expire, but the airline changed its rules without telling him. Does he have any chance of…