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Revenge of the Car Rental Agents
Sometimes travelers are at the mercy of front-of-the-line agents, who can either make your rental experience a rewarding one -- or a disastrous one.
Travel Troubleshooter: Billed an Extra Day by Budget
What happens when you return a rental car by dropping the keys into an after-hours box? In this traveler's case, the car rental agency charged him for a late return. Who is right?
Travel Troubleshooter: Billed for a Scratch on the Rental Car
A traveler, who is billed $600 for a scratch on the roof, receives a photo that shows the damage -- on the wrong rental. Does she owe any money, or does the car-rental agency owe her…
6 Bad Car Rental Rules and How to Steer Clear of Them
The price of renting a car can quickly add up once you add in all the extra fees. Here are six simple ways to help keep your rental costs under control.
Travel Troubleshooter: Full Fare For Two Flat Tires?
Our readers' trip is ruined when their van spends the entire vacation in a repair shop. Now their car rental company wants to charge them for the rental, plus the damage.
Find a Cheaper Car Rental Rate Away From the Airport
You can save over half off the price on your next car rental if you skip the airport agencies, but this won't always lower your total cost. Here's why.
Travel Troubleshooter: Help! My Car Rental Company is Taking Me to Court
Our reader is charged to repair a rental car tire -- a tire she says she never damaged. When her charge card sides with her, Hertz threatens to sue. What should she do?
New Routes, New Discounts for Amtrak This Winter
Amtrak is offering plenty of discounts, and you're now just as likely to find fare discounts automatically on its website as you are using obscure savings code. That might put this…
Travel Troubleshooter: When One Day Less Costs Three Times More
Our reader prepays for a rental car through Alamo's website. But when her flight is canceled, and she arrives a day late, the company charges her three times the original rate. Can it…
Travel Troubleshooter: Broadsided By a Car Rental Bill
When our reader picks up her rental car, an agent tells her not to worry about the nicks and scratches. Now the company wants her to pay for the damage. Can she do anything about it?
Amtrak Discounts Get Easier This Summer
Amtrak is trying a neat new trick this summer: making its discounted rail fares easier to use. Bye-bye confusing codes, hello lower fares.
Travel Troubleshooter: Help, I've Lost My Train Tickets
A passenger loses her Amtrak tickets. But instead of replacing them, the company wants to charge her for new ones. Can it do that? And what are her options for a refund?
Travel Troubleshooter: Help! My Rental Company Ran Out of Cars
When our reader arrives to pick up her rental car, the company has no vehicles. She's free to rent from another company, but will have to pay more. Shouldn't the rental company or…
Amtrak Unveils Fresh Discount Codes For Spring
National Train Day is coming on May 9, and with it, Amtrak has released a bunch of new discount codes that are lowering train fares nationwide.
Travel Troubleshooter: My Valet Got a Parking Ticket. Now What?
Our reader's rental car gets a ticket when she leaves it with the hotel valet. She wants the ticket refunded, but the hotel is stringing her along. Is she stuck?
Code Blue: Amtrak Cracks Down On Discounts
We're certainly hopeful that the most rail-friendly administration in decades can do something to juice up the passenger train industry, even though the nation is in the middle of a…
European Bus Options for Independent and Group Travelers
Bus tours aren't just geared towards the young travelers, there trips suited for independent travelers and families who want both value and a group travel atmosphere.
Bus Trips are Back: Forget Flying and Take Coaches Instead of Cars
With gas relatively high, perhaps we should consider going old school and let someone else do the driving while we sit back, relax, take in the sights, and make new friends from around…
Gas Prices Stay High, But Codes Bring Amtrak Prices Down
Trains may be filling up, but Amtrak is still offering plenty of discounts in the form of their perennial discount codes. We've got some new arrivals and some old favorites for this…
Celebrate Bavaria with These Sudsy Oktoberfest Specials
We've rounded up a frothy brew of travel offers that get you to Germany and other points in Europe in time to celebrate Oktoberfest.
Travel Troubleshooter: Did Mickey Take my SUV for a Spin?
Something is wrong with Lynn Seehafer's SUV, which she valet parked at a Disney World hotel. She thinks it's been taken for a joyride. But has it? And to what extent is Disney…
Amtrak Gets Generous with These New Summer Codes
Amtrak has revived online-bookable codes for the popular northeast corridor, so now that gas is pushing $4, there's more reasons than ever to try the train.
Making Sense of New York City's Sightseeing Passes
Sightseeing costs in New York City do add up, but they can be alleviated through the judicious use of passes. Here's how to choose between the three most popular.
Highway Robbery: Coping with the Great American Speed Trap
After being handed my $120 ticket and told to have a nice day, I turn to my wife. 'Do you feel like we've just been mugged?' I ask.
One-Way Spring Car Rentals: Drive North for the Summer
We've rounded up some car rental promotions for your perusal.