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HotelsI've grouped Cozumel's hotels by location -- north of town, in town, and south of town -- and I describe them in that order. The prices I've quoted are rack rates and include the 12% tax. High season is from December to Easter. Expect rates from Christmas to New Year's to be still higher than the regular high-season rates quoted here. Low season is the rest of the year, though a few hotels raise their rates in August when Mexican families go on vacations. All of the beach hotels in Cozumel, even the small ones, have deals with vacation packagers. Keep in mind that some packagers will offer last-minute deals to Cozumel with hefty discounts; if you're the flexible sort, keep an eye open for these. Most hotels have an arrangement with a dive shop and offer dive packages. These can be good deals, but if you don't buy a dive package, it's quite okay to stay at one hotel and dive with a third-party operator -- any dive boat can pull up to any hotel pier to pick up customers. Most dive shops won't pick up from the hotels north of town. All the beach hotels suffered damage from the two hurricanes that passed through here. All were closed. Most took advantage of the closure to make upgrades to amenities and rooms. This is good news for those who come now. Some of the hotels in town are also remodeling, but nothing major. As an alternative to a hotel, you can try Cozumel Vacation Villas and Condos, Av. Rafael Melgar 685 (between calles 3 and 5 Sur; tel. 800/224-5551 in the U.S., or 987/872-0729; www.cvvmexico.com), which offers accommodations by the week. North of Town -- Carretera Santa Pilar, or San Juan, is the name of Avenida Rafael Melgar's northern extension. All the hotels lie close to each other on the beach side of the road a short distance from town and the airport. In Town -- Staying in town is not like staying in Playa del Carmen, where you can walk to the beach. The oceanfront in town is too busy for swimming, and there's no beach, only the malecón. Prices are considerably lower, but you'll have to drive or take a cab to the beach; it's pretty easy. English is spoken in almost all of the hotels. South of Town -- The hotels in this area tend to be more spread out and farther from town than hotels to the north. Some are on the inland side of the road; some are on the beach side, which means a difference in price. Those farthest from town are all-inclusive properties. The beaches tend to be slightly better than those to the north, but all the hotels have swimming pools and piers from which you can snorkel, and all of them accommodate divers. Head south on Avenida Rafael Melgar, which becomes the coastal road Costera Sur (also called Carretera a Chankanaab). An All-Inclusive Vacation in Cozumel Booking a room at an all-inclusive should be done through a vacation packager. Booking lodging directly through the hotel usually doesn't make sense, even with frequent-flier mileage to burn, because the discounts offered by most packagers are so deep. I include websites for you to find out more info about the properties, but don't expect to find clear info on rates. The game of setting rates with these hotels is complicated and always in flux. All these beach properties made significant upgrades to the rooms when they made repairs after the hurricane, so expect such things as new mattresses and extra amenities. Two all-inclusives are north of town: El Cozumeleño (www.elcozumeleno.com) and the Meliá Cozumel (www.meliacozumel.com). Both occupy multistory modern buildings. Both have attractive rooms. El Cozumeleño is the larger of the two resorts and has the nicest hotel pool on the island. It's best suited for active types. The Meliá is quieter and offers golf discounts for the nearby golf course. Though the Cozumeleño's small beach was lost with Wilma, the hotel brought in replacement sand and is now back to normal. The Meliá's beach is long and narrow and pretty, but occasionally seaweed washes up, which doesn't happen on the rest of the island's coast. The advantages of staying in these two are the proximity to town, with its restaurants, clubs, movie theaters, and so on, and the fact that most rooms at these hotels come with views of the ocean. A recent addition to the all-inclusives is the Cozumel Palace (www.palaceresorts.com). It's right on the water on the southern fringes of town, occupying the property that used to be Plaza las Glorias. Despite the location, it doesn't have a beach. But that's not so bad. The water is usually so calm on Cozumel's west shore that swimming here is like swimming in the pool, and you can snorkel right out of the hotel. Of the all-inclusives to the south, my favorites are the two Occidental properties (Allegro Cozumel and Grand Cozumel; www.occidentalhotels.com) and the Iberostar Cozumel (www.iberostar.com). These are "village" style resorts with two- and three-story buildings, often with thatched roofs, spread over a large area at the center of which is the pool and activities area. The Allegro is older than the other two and has the plainest rooms, but these were completely remodeled after the hurricane. The Grand Cozumel, next door to the Allegro, is the newest property. Its rooms are larger and more attractive than the Allegro, and staying here gives you access to both Occidental resorts. Like the Occidental chain, Iberostar has several properties in the Mexican Caribbean. This one is the smallest. I like its food and service and the beauty of the grounds. The rooms are attractive and well maintained. The added sand from Wilma improved the resort a lot. The advantage to staying in these places is that you're close to a lot of dive sites; the disadvantage is that you're somewhat isolated from town, and you don't have the views that the taller buildings in the north give you. Of the other all-inclusives, I've heard several complaints about the service at the Reef Club (unless you stay in the VIP section), and I think the rooms are too closely set together. The Costa Club is on the inland side of the road in a crowded section of the island.
Maps Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
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