Articles

Article / Air Travel

Travel Troubleshooter: A Southwest Deal Goes Awry

A glitch in Southwest's reservation system results in multiple bookings for stunned passengers. Did Southwest do enough to make up for the inconvenience, and can passengers trust that…

Article / Money and Fees

Staying Online Abroad: 5 Tips for Saving Money On Global Roaming

Staying connected when traveling overseas can result in big bills. Check out these tips to save on data when you're using your phone in a foreign land.

Article / Air Travel

Five Nights in Jamaica, from $1,109 with Air

Need some R&R this fall or winter? Save more than $130 per person with this all-inclusive Jamaica package, plus redeem $200 per room in resort coupons good toward spa treatments,…

Article / Air Travel

That's Ridiculous! Can United Airlines Fix Itself?

After a bumpy merger with Continental, can United turn things around? And will the airline be able to win back disgruntled passengers who have already fled to the competition?

Article / Air Travel

What's Wrong With Air Travel?

Airlines are profiting from excess fees for checked baggage, seat assignments, early boarding, and more. Should the government intervene and make airlines be more transparent with…

Article / Hotels

Travel Troubleshooter: My Hotel is Closed for the Season

A traveler books a hotel online and arrives to see that the property has shuttered for the season. How should the online travel agency compensate the traveler for the phantom booking?…

Article / Family & Kids

Travel-Friendly Gadgets for Kids

Need to keep your kids entertained on the road? Don't forget to pack some of these great gadgets on your next trip.

Article / Air Travel

That's Ridiculous! Should We Ban Kids From Red-eye Flights?

When it comes to red-eye flights, who has more rights -- the crying baby and the parents, or the tired passenger who desperately wants to sleep?

Article / Air Travel

Six Nights in Paris & Prague, from $1,129 with Air

Save more than $550 with this two-city package, which includes three nights in Paris and three nights in Prague.

Article / Hotels

A Vacation Rental Too Good to Be True?

Even savvy travelers can learn a thing or two from this negative experience with a vacation rental. If the price, description, and user-generated reviews sound too good to be true,…

Article / Air Travel

Travel Troubleshooter: Why Is My Tour Operator Pocketing My Airline Refund?

A traveler's airline refund is issued directly to the tour operator. Will he be able to get his money back from the tour operator?

Article / Air Travel

Four Nights in Vegas With Air, from $375

Save more than $120 per person -- and get a $50 food-and-beverage credit -- by booking a last-minute trip to Vegas.

Article / Air Travel

That's Ridiculous! Are Airlines Lying About Boarding Pass Fees?

How can an airline charge passengers more money to print boarding passes than the cost of the actual tickets? Because airlines can.

Article / Cruise

Are Cruise Lines 'Dumping' Their Sick Passengers?

A traveler suffers a heart attack while aboard a cruise ship and is transferred to the nearest island hospital. Was that the best -- or only -- choice?

Article / Car, Bus, Rail

Travel Troubleshooter: Why Am I Being Charged for Someone Else's Rental Damage?

A traveler returns her rental car and is charged for pre-existing damage. Shouldn't there be an easy way to report existing scratches, dents, and dings so no one has to pay for someone…

Article / Air Travel

Three Nights at Walt Disney World, from $482 With Air

Want to take the family on one last trip before school starts? This three-night vacation to Walt Disney World saves you nearly $200 per person.

Article / Money and Fees

That's Ridiculous! New Tipping Traps To Watch For

Travelers are often criticized for under-tipping, but what happens when travelers inadvertently over-tip? Beware of restaurants and businesses that include gratuities on bills 'for…

Article / Hotels

Sold-Out Hotels: What to Do When Your Hotel Doesn't Have Room

A hotel sells out, leaving a traveler with an unconfirmed reservation and no place to stay. What could he have done to avoid losing his room?

Article / Hotels

Travel Troubleshooter: My Dog is Sick & My Hotel Won't Let Me Rebook

A traveler wants to rebook his Caribbean vacation in order to take of his injured dog. Will the booking site allow an exception to its nonrefundable policies?

Article / Money and Fees

That's Ridiculous! Exchange Rate Rip-offs & How to Avoid Them

Inflated fees for exchanging currency abroad may not be new, but the rise in electronic transactions means those fees may be harder to detect. Here's how to avoid costly surprises when…

Article / Air Travel

5 Nights in Northern California, from $799 With Air

Save more than $200 this fall with a Northern California vacation package that includes airfare, hotel, and a rental car.

Article / Air Travel

Travel Troubleshooter: Hey, That's the Wrong London!

If a glitch results in an incorrect booking, shouldn't the online travel agency refund the money?

Article / Air Travel

Three Nights in D.C., from $299 with Air

Save $241 per person on this three-night package to Washington, D.C.

Article / Air Travel

That's Ridiculous! What to Do When Your Airline Tells You to Shut Up

When responding to complaints by passengers, airlines can end the discussion by stating that there will be no further correspondence on the problem. Is that fair?

Article / Hotels

Does TripAdvisor Have a Problem with Fake Reviews?

This popular site relies on members to share honest reviews about hotels. But when it's the company's turn to be transparent about the way it operates, it goes strangely quiet.