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Travel Troubleshooter: Why Did You Cancel My Ticket?
If an online travel agency accidentally canceled this traveler's reservation, shouldn't the company also pay to rebook the ticket?
The Able Traveler: Exploring California's Eastern Sierra Scenic Byway
This road trip along Eastern Sierra Scenic Byway includes wheelchair-accessible stops at Mono Lake, Devils Postpile National Monument, and Manzanar National Historic Site.
That's Ridiculous! Where Does the Clever Hotel Wordplay Cross the Line?
How can something that's complimentary end up costing you a few bucks? Leave it to some sneaky hotels to find a way.
Three Nights in London, from $1,069 with Air
This quick weekend getaway to London saves you about $130 per person when compared to booking airfare and hotel separately.
Who's Responsible for Your Missed Airline Connection?
Why is it that airlines can explain delays with 'reasons beyond our control' but passengers have to bear the brunt (and expense) of TSA-related delays?
Travel Troubleshooter: A Promised Refund That Never Arrived
After a traveler's husband is unable to fly due to a stroke, the airline agrees to refund the unused tickets. Will the airline keep its word, or does everything need to be in writing?
That's Ridiculous! Credit Card Offers You Wish You'd Declined
Are all those tempting credit card offers too good to be true? Read the fine print before you commit to an airline's affinity program.
GPS Directions Get a Summer Upgrade
Improve your summer road trip experience by learning from these travelers' mistakes.
How to Use Public Computers Safely While Traveling
Before you hit the Internet café on your next trip, learn what you need to do to protect your personal information.
Travel Troubleshooter: The Dog Ate My Passport
An immigration officer refuses to accept a traveler's dog-eared passport. Who is to blame for the disrupted vacation?
Why Are Airlines Forcing Families to Battle Fellow Passengers and Flight Attendants?
New airline fees that force passengers to pay to sit together are creating conflict between paying passengers, non-payers, and the flight attendants who have to soothe the conflict.…
Four Nights in Aruba, from $689 With Air
Save $153.50 per person at this recently renovated Westin in Aruba, right on the beach and out of the hurricane path.
Are New Airline Seating Fees Anti-Family?
Now that airlines are instituting fees for many seat assignments, those who don't pay extra are being scattered in seats along the cabin. What does this mean to families traveling…
Travel Troubleshooter: A Burned-Out Clutch and a Surprise Repair Bill
After only a few miles, our reader's rental car stops running. Now Hertz is demanding £1,233 for a replacement clutch. Doesn't insurance cover the damage? Apparently not.
10 Days in Thailand, from $1,699 With Air
For the price of what airfare and seven nights' hotel would cost if booked separately, enjoy this escorted Thailand trip that also includes transfers and local transportation, tours,…
That's Ridiculous! Air Travel Gets Even More Absurd This Summer
From difficult refund processes to bin-hogging passengers, this summer is poised to be another frustrating season for travelers.
Pet Policy Spat Reveals Fliers' Distrust of Airlines
Pet owners are up in arms after some U.S. airlines are no longer allowing pets to travel in the passenger cabin of Mexico-bound flights. Since fees for transporting pets in the cargo…
Travel Troubleshooter: Lost Two Vacation Days Because of Broken Planes
Back-to-back delays on this traveler's outbound and return flight result in wasted vacation days for the entire family. Should the airline offer more than a canned response and…
Ask the Family Travel Expert: All Summer, All-American & All-Inclusive
All-inclusive resorts can help families stay within their travel budgets. Here are three options in the U.S. if destinations like the Caribbean or Mexico are out of reach.
The Best Extra Batteries For Travel Gadgets
Travelers rely on their phones, tablets, and computers more than ever. Here's how you can make sure their batteries can keep up with your journeys.
That's Ridiculous: The Mystery of Resort Energy Fees Deepens
After travelers voiced their outrage about a resort that appeared to charge energy fees, we dig deeper into this case of missing e-mails, damaged online reputations, and timeshare…
How Safe is a Cruise? Even After New Law, It's Hard to Say
Murky crime statistics aboard cruise ships mean that travelers may not have access to the best safety information before planning cruise vacations.
Travel Troubleshooter: A Dog Bite & a $2,305 Hotel Bill
A traveler is unable to travel after severely injuring her hand. But the bigger problem is that she accidentally booked a month's stay at a hotel, which is now holding her to the…
Travel Insurance Claims Can Hinge on the Tiniest Details
Is travel insurance tricky for a reason? Here's how the fine print tripped up these travelers' insurance claims, and how you can avoid repeating their mistakes.
That's Ridiculous: When Dead Airlines Rise, Where's My Refund?
Under current laws, bankrupt airlines that go belly up and then are revived as 'new' airlines may not have to refund money to passengers. Is that fair or foul?