Mexico's Hotel Rating System

The hotel rating system in Mexico is called "Stars and Diamonds." Hotels may qualify to earn one to five stars or diamonds. Many hotels that have excellent standards are not certified, but all rated hotels adhere to strict standards. The guidelines relate to service, facilities, and hygiene more than to prices.

Five-diamond hotels meet the highest requirements for rating: The beds are comfortable, bathrooms are in excellent working order, all facilities are renovated regularly, infrastructure is top-tier, and services and hygiene meet the highest international standards.

Five-star hotels usually offer similar quality, but with lower levels of service and detail in the rooms. For example, a five-star hotel may have less luxurious linens or, perhaps, room service during limited hours rather than 24 hours.

Four-star hotels are less expensive and more basic, but they guarantee cleanliness and basic services such as hot water and purified drinking water. Three-, two-, and one-star hotels are at least working to adhere to certain standards: Bathrooms are cleaned and linens are washed daily, and you can expect a minimum standard of service. Two- and one-star hotels generally provide bottled water rather than purified water.

Hotel Chains

In addition to the major international chains, you'll run across a number of less-familiar brands as you plan your trip to Mexico. They include the following:

  • Brisas Hotels & Resorts ( These were the hotels that originally attracted jet-set travelers to Mexico. Spectacular in a retro way, these properties offer the laid-back luxury that makes a Mexican vacation so unique.
  • Fiesta Americana and Fiesta Inn ( Part of the Mexican-owned Grupo Posadas company, these hotels set the country's midrange standard for facilities and services. They generally offer comfortable, spacious rooms and traditional Mexican hospitality. Fiesta Americana hotels offer excellent beach-resort packages. Fiesta Inn hotels are usually more business-oriented. Grupo Posadas also owns the more luxurious Caesar Park hotels and the eco-oriented Explorean hotels.
  • Hoteles Camino Real ( Hoteles Camino Real remains Mexico's premier hotel chain with beach resorts, city hotels, and colonial inns scattered throughout the country. Its beach hotels are traditionally located on the best beaches in the area. This chain also focuses on the business market. The hotels are famous for their vivid and contrasting colors.
  • Quinta Real Grand Class Hotels and Resorts ( These hotels are noted for architectural and cultural details that reflect their individual regions. At these luxury properties, attention to detail and excellent service are the rule. Quinta Real is the top-line Mexican hotel brand.

House Rentals & Swaps

House and villa rentals and swaps are becoming more common in Mexico, but no single recognized agency or business provides this service exclusively for Mexico.

You'll find the most extensive inventory of homes at Vacation Rentals by Owner (VRBO; They have thousands of homes and condominiums worldwide, including a large selection in Mexico. Another good option is VacationSpot (tel. 888/903-7768; It has fewer choices, but the company's criteria for adding inventory is much more selective and often includes on-site inspections. They also offer toll-free phone support.

Boutique Lodgings

Mexico lends itself beautifully to the concept of small, private hotels in idyllic settings. They vary in style from grandiose estate to palm-thatched bungalow. Mexico Boutique Hotels (tel. 877/278-8018; specializes in smaller places to stay with a high level of personal attention and service. Most options have less than 50 rooms, and the accommodations consist of entire villas, casitas, bungalows, or a combination.

Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.