If you're driving from Vienna, head south along Autobahn A2 until you reach the junction with Route 21, at which point you head east to Wiener Neustadt.
To reach Wiener Neustadt by train, take the S-Bahn from Landstrasse-Stadt Mitte in Vienna, a fast and efficient electronic train. There are no buses from Landstrasse-Stadt Mitte.
The Wiener Neustadt tourist information office, at Hauptplatz in Rathaus (tel. 02622/29551), is open Monday to Friday 8am to 5pm, Saturday 8am to noon.