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That's Ridiculous! Yes, Lying is Wrong -- Even if You're an Airline
We reveal the truth behind some common myths about codesharing, or how airlines may deceive its passengers.
Travel Troubleshooter: Charged Twice For My Plane Ticket
After an airline is unable to retrieve a traveler's flight info, the traveler buys a new ticket on the spot so he can continue his journey. What went wrong, and why did it take the…
Six Nights in Spain, from $1,109 with Air
Save more than $200 per person on this air-inclusive package, which includes three nights each in Barcelona and in Madrid.
That's Ridiculous! What You See Isn't Always What You Get
Hidden hotel booking fees and codeshare flights have at least one thing in common: unhappy customers.
Time for Airlines to Take a Stand on Breast-feeding Passengers
Are airlines looking the other way when it comes to the needs of breast-feeding travelers? You may be surprised to learn that many airlines lack formal policies when it comes to…
Travel Troubleshooter: A Flight Attendant Took My Camera & I Want It Back
A traveler is forced to gate-check his bag before he can retrieve his camera. After the camera goes missing, should the airline compensate him since he intended to carry the camera on…
Four Nights in Dublin, from $749 with Air
Save about $170 with this affordable Dublin package, which includes airfare and four nights' hotel.
That's Ridiculous! The Unintended Consequences of Flying with Unaccompanied Minors
If airlines charge extra for unaccompanied minors, shouldn't airline employees and flight attendants actually take care of the kids?
Travel Troubleshooter: A Southwest Deal Goes Awry
A glitch in Southwest's reservation system results in multiple bookings for stunned passengers. Did Southwest do enough to make up for the inconvenience, and can passengers trust that…
Five Nights in Jamaica, from $1,109 with Air
Need some R&R this fall or winter? Save more than $130 per person with this all-inclusive Jamaica package, plus redeem $200 per room in resort coupons good toward spa treatments,…
That's Ridiculous! Can United Airlines Fix Itself?
After a bumpy merger with Continental, can United turn things around? And will the airline be able to win back disgruntled passengers who have already fled to the competition?
What's Wrong With Air Travel?
Airlines are profiting from excess fees for checked baggage, seat assignments, early boarding, and more. Should the government intervene and make airlines be more transparent with…
That's Ridiculous! Should We Ban Kids From Red-eye Flights?
When it comes to red-eye flights, who has more rights -- the crying baby and the parents, or the tired passenger who desperately wants to sleep?
Six Nights in Paris & Prague, from $1,129 with Air
Save more than $550 with this two-city package, which includes three nights in Paris and three nights in Prague.
Travel Troubleshooter: Why Is My Tour Operator Pocketing My Airline Refund?
A traveler's airline refund is issued directly to the tour operator. Will he be able to get his money back from the tour operator?
That's Ridiculous! Are Airlines Lying About Boarding Pass Fees?
How can an airline charge passengers more money to print boarding passes than the cost of the actual tickets? Because airlines can.
Four Nights in Vegas With Air, from $375
Save more than $120 per person -- and get a $50 food-and-beverage credit -- by booking a last-minute trip to Vegas.
Three Nights at Walt Disney World, from $482 With Air
Want to take the family on one last trip before school starts? This three-night vacation to Walt Disney World saves you nearly $200 per person.
5 Nights in Northern California, from $799 With Air
Save more than $200 this fall with a Northern California vacation package that includes airfare, hotel, and a rental car.
Travel Troubleshooter: Hey, That's the Wrong London!
If a glitch results in an incorrect booking, shouldn't the online travel agency refund the money?
Three Nights in D.C., from $299 with Air
Save $241 per person on this three-night package to Washington, D.C.
That's Ridiculous! What to Do When Your Airline Tells You to Shut Up
When responding to complaints by passengers, airlines can end the discussion by stating that there will be no further correspondence on the problem. Is that fair?
Travel Troubleshooter: Why Did You Cancel My Ticket?
If an online travel agency accidentally canceled this traveler's reservation, shouldn't the company also pay to rebook the ticket?
Three Nights in London, from $1,069 with Air
This quick weekend getaway to London saves you about $130 per person when compared to booking airfare and hotel separately.
Who's Responsible for Your Missed Airline Connection?
Why is it that airlines can explain delays with 'reasons beyond our control' but passengers have to bear the brunt (and expense) of TSA-related delays?