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Air Travel

Article / Air Travel

Travel Troubleshooter: A Promised Refund That Never Arrived

After a traveler's husband is unable to fly due to a stroke, the airline agrees to refund the unused tickets. Will the airline keep its word, or does everything need to be in writing?

Article / Air Travel

That's Ridiculous! Credit Card Offers You Wish You'd Declined

Are all those tempting credit card offers too good to be true? Read the fine print before you commit to an airline's affinity program.

Article / Air Travel

Travel Troubleshooter: The Dog Ate My Passport

An immigration officer refuses to accept a traveler's dog-eared passport. Who is to blame for the disrupted vacation?

Article / Air Travel

Why Are Airlines Forcing Families to Battle Fellow Passengers and Flight Attendants?

New airline fees that force passengers to pay to sit together are creating conflict between paying passengers, non-payers, and the flight attendants who have to soothe the conflict.…

Article / Air Travel

Are New Airline Seating Fees Anti-Family?

Now that airlines are instituting fees for many seat assignments, those who don't pay extra are being scattered in seats along the cabin. What does this mean to families traveling…

Article / Air Travel

That's Ridiculous! Air Travel Gets Even More Absurd This Summer

From difficult refund processes to bin-hogging passengers, this summer is poised to be another frustrating season for travelers.

Article / Air Travel

Pet Policy Spat Reveals Fliers' Distrust of Airlines

Pet owners are up in arms after some U.S. airlines are no longer allowing pets to travel in the passenger cabin of Mexico-bound flights. Since fees for transporting pets in the cargo…

Article / Air Travel

Travel Troubleshooter: Lost Two Vacation Days Because of Broken Planes

Back-to-back delays on this traveler's outbound and return flight result in wasted vacation days for the entire family. Should the airline offer more than a canned response and…

Article / Air Travel

That's Ridiculous: When Dead Airlines Rise, Where's My Refund?

Under current laws, bankrupt airlines that go belly up and then are revived as 'new' airlines may not have to refund money to passengers. Is that fair or foul?

Article / Air Travel

Six Nights in Dublin & Belfast, from $1,299 With Air

Visit Dublin and Belfast this fall, and you'll save about $400 per person on this six-night package with airfare.

Article / Air Travel

Three Nights in Puerto Rico, from $399 With Air

Travel to Puerto Rico this summer, and you'll save nearly $200 per person with this three-night package.

Article / Air Travel

Want an Airline to Change? Then Speak With a Million Voices

Airlines will sometimes reverse unpopular policies if boycotts and petitions make enough waves, but airline regulators still have a long way to go when it comes to fixing bad service.

Article / Air Travel

Barcelona & Ibiza, from $957 With Air

Experience the art, architecture, and great food of Barcelona, followed by the warm seaside in Ibiza -- and save more than $270 per person.

Article / Air Travel

US Airways-American Merger: Good or Bad News for Travelers?

Do airline mergers mean fewer choices for travelers -- and higher fares? Airline experts weigh in on how a potential US Airways-American Airlines merger could affect passengers.

Article / Air Travel

Travel Troubleshooter: Hey, What Happened to My Points?

A traveler's hard-earned points are missing after a stalled transfer between frequent-flier programs. Will he be able to recover those missing points?

Article / Air Travel

That's Ridiculous! Travel Companies and Their Restrictive Contracts

Can't be bothered to read the fine print? It's just as well, since many contracts by airlines, car rental companies, cruise lines, and hotels appear to penalize the traveler.

Article / Air Travel

Four Nights in the Dominican Republic, from $579 With Air

An all-inclusive beach vacation in the Dominican Republic is within your reach. Save nearly $300 per person with this four-night package.

Article / Air Travel

A Chaotic Computer Switch in United-Continental Merger

What lessons can be learned from the merger of United and Continental's reservations systems? For starters, it's never a bad idea to have a printout of your itinerary with the…

Article / Air Travel

That's Ridiculous! Are Airlines Moving Their Loyalty Program Goalposts?

Think you finally earned enough frequent-flier miles for a free plane ticket? Think again. Airlines are piling on extra fees to redeem miles for tickets and upgrades.

Article / Air Travel

Six Nights in Turkey, from $1,999 With Air

Travel to Turkey this spring and save nearly $300 per person with this affordable package, which includes airfare and six nights' hotel.

Article / Air Travel

TSA Screening Programs: Is It Too Easy to Lose the TSA's Trust?

Government programs that offer expedited security screening for travelers can become a bureaucratic black hole if you lose the required clearance status.

Article / Air Travel

Three Nights in the Bahamas, from $399 with Air

Ready to hit the beach? This Bahamas package, which includes airfare and three nights' hotel, saves you about $175 per person.

Article / Air Travel

Travel Troubleshooter: I Waited a Year for a Ticket Refund

A year after a family is owed a refund for an oversold flight, the check still hasn't cleared. What's holding up the refund?

Article / Air Travel

Six Nights in Oahu & Kauai, from $935 with Air

Save $182 per person with this affordable Hawaii vacation, which includes airfare and six nights' hotel.

Article / Air Travel

Airlines Claim Passengers are Overtaxed -- But Are They?

Government taxes and fees on an airline ticket can increase the base price by 20% to 50%. But what about all those extra fees for baggage, seat selection, food, and pillows?