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10 International Shopping Scams & How to Avoid Them
Suzy Gershman shares her top tips on how not to be taken for a ride when shopping at home, abroad, and online.
Thank You! 6 Reasons We Love Travel Now
It took a couple of airline bankruptcies, a summer of staycations, a serious recession and the near-collapse of the world economy, but by golly, travelers are feeling loved right now.
Travel Troubleshooter: Funny Math on My Mexico Vacation Refund
When our readers cancel a Mexican trip, they're promised a refund by Apple Vacations. But even with cancellation insurance, they're only being offered a fraction of the price they…
Travel Troubleshooter: Spirit is Gone, and So Is My Money
When our travelers get to the airport, it turns out their airline has stopped flying to their ticketed destination and the online agency won't give a refund. Who's to blame?
Travel Troubleshooter: Double-Billed and No Refund in Sight
Travelocity accidentally charges two different credit cards for a single flight. A refund is promised, but it's taking forever. What can our reader do to move things along?
Travel Troubleshooter: Is My Lost Ticket a Lost Cause?
Virgin Atlantic promises our reader a paper ticket for his flight to Johannesburg. But when it doesn't show, the airline won't track it down. Is his lost ticket a lost cause?
Travel Troubleshooter: A Ski Vacation that Was All Downhill
Our reader prepays for a hotel at a ski resort during Christmas. She misses her plane, then has to cancel her make-up vacation, too. The hotel is giving her until May to use the…
Undecided Traveler? 5 Questions to Ask Before Voting
It's up to us to figure out the real traveler's candidate. Here are five questions that might help.
Dump This! 7 Things Airlines Should Jettison from Their Planes Now
Is there anything the airlines haven't tried to remove from their planes? As a matter of fact, yes. Here are seven they should consider.
Travel Troubleshooter: Hey Priceline, I Want My Taxes Back
When our reader cancels his trip to Istanbul, he tries to get a refund for the taxes and fees on his flight. But his online travel agent is giving him the runaround. How does he get…
8 Reasons Your Travel Company is Ignoring You
Here are the biggest mistakes made by complaining travelers. Avoid these errors and you'll probably get a prompt answer -- if not a resolution -- from your travel company.
Travel Troubleshooter: Insurance is Extra on This "Hot" Mexican Car
Our reader pays for a rental car through Hotwire.com, but gets strong-armed into buying extra insurance at the car rental counter in Mexico. Is there any way of getting his money back?
Travel Troubleshooter: A Married Name, A Singular Headache
When our newly married flyer puts the wrong name on her airline ticket the carrier demands $400 to get it right. Is that right?
Travel Troubleshooter: Pick Up the Phone, Pay Twice the Price
Our reader runs into a snag when he tries to buy an airline ticket online for his mother. So he calls the online agency and is sold a ticket that costs twice the online rate. Do rates…
Pauline Frommer's Spend Less, See More Tips for Not Getting Bumped
In this series of monthly tips, you'll find some terrific tips to help you make the most of every trip. This time around, find out how you can avoid getting bumped, or at least make…
Travel Troubleshooter: Hey, Where's My Ride?
Our reader's vacation package includes land transfers, but when she lands in Kingston there's no one to pick her up. What does the tour operator owe her?
Why High Gas Prices Could Cut Your Vacation Costs
Too bad gas prices are falling. Soaring fuel costs can potentially save us real money on our next vacation -- if not in the short term, then down the road.
Travel Troubleshooter: We're Out of Cars, And You're Out of Luck
When our reader arrives at the National Car Rental counter in Guadalajara, Mexico, he's told they're out of cars. Shouldn't the rental company have tried to find him another car?
Travel Writing 101: Electronic Publishing
It's possible to be a travel writer and not get involved with electronic publishing, but it's tough going, and it wouldn't be a good idea for someone starting out now.
Travel Troubleshooter: Two Bills, One Room, and Zero Options
Our reader prepays for his hotel room through Hotwire.com and then gets double billed. Now nobody seems to care about fixing the error. Is our reader out of options?
3 Biggest Mistakes Business Travelers Make
These so-called 'road warriors' aren't necessarily as smart as they look. If they were, then why would they spend half their lives on the road?
Travel Troubleshooter: A Bill, But No Reservation
Our reader uses Orbitz to reserve a hotel room, but when he tries to reconfirm, he's told there's no reservation. He makes a new one, then gets billed for two. Is there any hope for a…
Mad at the Airlines? 4 Ways to Get Even
So how do you exact revenge on the worst offenders of the fee-happy, rule-breaking, terribly run airline industry? Here are your options.
Travel Troubleshooter: One Frozen Screen, Two Sets of Tickets
When our reader's computer freezes while booking tickets with Expedia, a company rep says to book them again -- then charges him for both transactions. Shouldn't Expedia offer a refund?
Travel Troubleshooter: A Surprise Fee for My Hotel Room
Our reader's hotel comes with an unexpected surprise: a $50 charge for a 'short stay.' When she protests, her hotel and online travel agency tell her she must pay. Is there a way out…