There’s also a ticket office for various attractions, and a souvenir shop. Several smaller, walk-in information points are dotted around the city, including at Paseo de Recoletos-Colon, Paseo del Prado, and Atocha station. It’s worth checking the multi-lingual website before you arrive.
The Colón Tourist Center (www.esmadrid.com) is located near the Archaeological Museum on the Paseo de Recoletos in the underground passageway beneath Plaza de Colón. It does not offer telephone service but is open for visits daily from 9:30am to 8:30pm. Like the Plaza Mayor site, it has terminals for access to esMadrid and offers specific advice for students who have come to Madrid to study Spanish. A booklet, “Learn Spanish in Madrid,” gives a rundown of current talks, films, and guided tours. An overview is also available on the www.esmadrid.com web site. Similar walk-in information points with the same hours are also available at Plaza de Cibeles (opposite the Prado bus stop), Plaza de Callao on the corner with Calle Preciados, and the Paseo del Arte next to the Museo de Reina Sofía.
The Tourist Office of Spain (www.spain.info) can help you plan your trip with listings of lodging options, attractions, tour operators, and packages, plus handy tips on getting around. For the viewpoints of individual travelers, check www.tripadvisor.com and www.virtualtourist.com—but be wary, as such sites tend to highlight reviewers with personal agendas and have been known to list more positive results first for advertisers. Among the individual commercial websites touting Madrid information, www.madridman.com seems the most credible.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.