For information before you leave home, visit www.gotopuertorico.com or contact the Puerto Rico Tourism Company offices at La Princesa Building, Paseo La Princesa 2, Old San Juan, PR 00902 (tel. 800/866-7827 or 787/721-2400).
Other Tourism Company offices are located at Luís Muñoz Marín Airport (tel. 787/791-1014), open December to April daily from 9am to 10pm, May to November daily 9am to 8pm; and La Casita, at Plaza de la Darsena, Old San Juan, near Pier 1, where the cruise ships come in (tel. 787/722-1709). This office is open Saturday through Wednesday from 8:30am to 8pm, Thursday and Friday 8:30am to 5pm.
There are several tourism-related websites on Puerto Rico. Some of the best are dedicated to specific areas: The Tourism Association of Rincón (www.rincon.org), Insider's Guide to South Puerto Rico (www.letsgotoponce.com), Enchanted Isles (www.enchanted-isle.com) and Discover Culebra (www.culebra-island.com). Puerto Rico Travel Maps (www.travelmaps.com) offers useful interactive and downloadable travel maps, while EyeTour Puerto Rico (http://places.eyetour.com) offers travel videos of sites, attractions, hotels, and restaurants. Ask for a copy of Qué Pasa, the official visitors' guide, which is distributed free at many hotels and restaurants. Bienvenidos, a publication of the Puerto Rico Hotel & Tourism Association, is also chock-full of up-to-date visitor information and is also distributed free at island hotels.
You might also want to contact the U.S. Department of State for regional background bulletins, which supply up-to-date information on crime, health concerns, import restrictions, and other travel matters. Write to the Superintendent of Documents, U.S. Government Printing Office, Washington, DC 20402 (tel. 866/512-1800 or 202/512-1800).
A good travel agent can be a source of information. Make sure your agent is a member of the American Society of Travel Agents (ASTA). If you get poor service from an ASTA agent, you can write to the ASTA -- The American Society of Travel Agents -- at 1101 King St., Alexandria, VA 22314 (tel. 703/739-2782; www.astanet.com).