Articles /Trends & Hacks / Hotels

How to Complain to Hilton: Official Phone Numbers and More

File your complaint with the global hotel giant or one of its many brands using these customer service phone numbers or online options.

By Margaret Daly

  Published: Jan 27, 2026

  Updated: Jan 27, 2026

Hilton sign
Hilton sign
josefkubes / Shutterstock

Need to provide some feedback to Hilton about a recent stay at one of the hospitality behemoth's hotels or resorts?

Below, we've gathered customer service phone numbers, online support info, and social media handles for the company and its many, many brands.

We'll start with the mother ship. Hilton's main help page, where you can find info on refunds, loyalty programs, property amenities, and much more can be found on the company's website at help.hilton.com.

You can send a question, comment, or other issue to Hilton's customer care team by finding the correct customer service phone number for your region on this page.

At the bottom of this Help Center page on Hilton's website, you can click "Chat with us" to message with Hilton's virtual assistant for help with common issues. You can also request a call through it.

If you're a member of Hilton's loyalty program, Hilton Honors, you can get answers to many questions or contact customer care by going to the "Help" tab in the Hilton Honors mobile app. Joining the program and downloading the app are both free.

If you'd rather speak with a customer service rep by phone, click "Request a Call" at Hilton's customer support web page or in the mobile app, enter your phone number and the topic you'd like to discuss, and someone from the company will call you back.

Or you can dial Hilton's North American customer service phone number directly at 888/446-6677.

The main number for Hilton Hotels & Resorts will get you there in a more roundabout way. That number is 800/445-8667 (which translates to 800/HILTONS).

If you want to Hilton Hotels & Resorts on social media, you can but you may not receive a response; the company has not posted on @HiltonHotels on X since 2023 or at @Hilton on Facebook since 2025.

As of this writing, there are more than two dozen Hilton brands. To provide online feedback for one of them, use the Hilton website or mobile app as described above. Individual customer service phone numbers and social media tags for all the other brands are listed below.


Hilton Garden Inn
Customer service phone number: 877/782-9444

Hampton by Hilton
Customer service phone number: 800/426-7866 

 DoubleTree by Hilton
Customer service phone number: 800/222-8733

Embassy Suites by Hilton
Customer service phone number: 800/362-2779

Homewood Suites by Hilton
Customer service phone number: 800/225-5466

Home2 Suites by Hilton
Customer service phone number: 877/646-6302

Waldorf Astoria Hotels & Resorts
Customer service phone number: 800/925-3673

LXR Hotels & Resorts
Customer service phone number: 833/597-7829

Conrad Hotels & Resorts
Customer service phone number: 800/266-7237

Signia by Hilton
Customer service phone number: 833/474-4642

• NoMad
Customer service phone number: 877/666-2312

Canopy by Hilton
Customer service phone number: 844/692-2667

• Graduate by Hilton
Customer service phone number: 833/472-3468

Tempo by Hilton
Customer service phone number: 800/446-6677

Motto by Hilton
Customer service phone number: 855/966-6886

Curio Collection by Hilton
Customer service phone number: 844/442-8746
 
Tapestry Collection by Hilton
Customer service phone number: 844/382-7378

• LivSmart Studios by Hilton
Customer service phone number: 833/577-8834

Tru by Hilton
Customer service phone number: 844/878-9688

Spark by Hilton
Customer service phone number: 877/546-7727

• Small Luxury Hotels of the World
Customer service phone number: 888/914-4586
Social media: @SmallLuxuryHotels

Outset Collection by Hilton
Customer service phone number: 855/568-8738  (855/5OUTSET)

• AutoCamp
Customer service phone number: 877/402-8862