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Staying Online Abroad: 5 Tips for Saving Money On Global Roaming
Staying connected when traveling overseas can result in big bills. Check out these tips to save on data when you're using your phone in a foreign land.
That's Ridiculous! New Tipping Traps To Watch For
Travelers are often criticized for under-tipping, but what happens when travelers inadvertently over-tip? Beware of restaurants and businesses that include gratuities on bills 'for…
That's Ridiculous! Exchange Rate Rip-offs & How to Avoid Them
Inflated fees for exchanging currency abroad may not be new, but the rise in electronic transactions means those fees may be harder to detect. Here's how to avoid costly surprises when…
How to Use Public Computers Safely While Traveling
Before you hit the Internet café on your next trip, learn what you need to do to protect your personal information.
Travel Troubleshooter: A One-Night Penalty that Sticks
Our reader cancels his hotel more than a day before he checks in, but the property charges a one-night penalty, anyway. Can't Hotels.com help him get a refund?
Travel Troubleshooter: No Refund for Derailed Train Trip
Does this traveler's substandard train experience warrant a full refund from Amtrak?
Travel Troubleshooter: Priceline Promised to Refund My Package
A traveler notices a typo on a booking, calls customer service, and gets the OK by phone to get a refund if he rebooks everything. Will trying to fix the typo end up being an expensive…
SIM Card Basics for Travelers
What you need to know about using your cellphone or smartphone on the road.
How to Find Travel Bargains Using Coupon Sites
Always read the fine print -- and know the blackout dates -- before booking discounted travel deals on coupon sites like Groupon or LivingSocial.
That's Ridiculous! The ATM Sucked My Money Back
Traveling overseas often means relying on ATMs for quick cash. Unfortunately, some travelers have found that some machines will debit your account for cash that was never actually…
Travel Troubleshooter: Maybe the Price Guarantee Isn't All-Inclusive
When the price of our reader's vacation takes a nosedive, he files a claim under his online travel agency's price guarantee. The company never processes his claim. Will he ever see a…
Best Smart Phone Apps for Business and Frequent Travelers
Fly through our top picks for the most useful and reliable apps -- and get where you need to go faster.
Travel Safety Tips: I Lost My Wallet, Now What?
Losing your wallet can happen to even the most seasoned traveler. Either you forgot it on a counter or left it in a cab, or worse, a pickpocket makes off with it. So how can you board…
Travel Troubleshooter: Who's Gonna Pay These Overdraft Fees?
When a traveler is charged twice for a hotel room, he also incurs a $35 overdraft fee. Should the hotel pay for the mistake?
Travel Troubleshooter: A Reservation and a Charge -- But No Room
A traveler arrives at a hotel only to find out that his reservation is missing. Later, he's charged for the phantom room. How can he get his money back?
Are Travelers Frill-Seekers? No, But Here's What They Really Want
A recent study shows that most travelers look for value when booking a trip. Here's a look at what the travel industry could do to make everyone's vacations just a little better.
Travel Troubleshooter: Help! They Upgraded My Hotel Bill
A traveler is moved to another hotel in Spain, which triples the cost of his original reservation. Who should reimburse the extra fees: the hotel, travel agent, or reservations company?
Money Matters: 5 Credit Card Tips for the World Traveler
Credit card acceptance continues to rise in almost every corner of the globe, but with many cards, that convenience can come at a cost. Here are five ways to be smarter about using…
Travel Complaints That Fail: 5 Kinds of E-mails You Should Never Write
There are successful ways to complain, and then there are the things you should never say to a travel company. Here are 5 tips on what not to do.
Travel Troubleshooter: Hey, What Happened to My Internet Connection?
A traveler changes hotels after the Wi-Fi promised on the Hotels.com website turns out to be incorrect. Should he be compensated for the misleading hotel description?
Travel Troubleshooter: No Refund for My Package Vacation
A traveler books a Priceline package, discovers the hotel is in a bad neighborhood, and wants a refund. Should she get her money back?
They Canceled My Hotel Room (And I Can't Get It Back)
A traveler's Priceline reservation is mistakenly canceled when he calls to add an extra night. Here's what you should do if you're ever in a similar situation.
What You Can Do About New Hotel Fees
Just when you thought airlines were the only ones to charge extra for amenities that used to be free, some hotels are adding fees for everything from fresh towels to TVs. The next time…
Travel Troubleshooter: But I Asked Them to Hold My Ticket
A traveler calls an online travel agency to hold a reservation, but the agent on the phone misunderstands and books the ticket anyway. Is this reluctant traveler out of luck?
Oops! I Didn't Mean to Buy Insurance
A traveler books tickets through Orbitz but then discovers a $24 charge for unwanted travel insurance. Learn how to avoid these pre-checked boxes and sneaky fees.