The official Tourist Information office is at 40 Kriari, off 1866 Square (tel. 28210/92-943), but it keeps unreliable hours. You're better off turning to private travel agencies. I recommend Lissos Travel, Plateia 1866 (tel. 28210/93-917; fax 28210/95-930), or Diktynna Travel, 6 Archontaki (tel. 28210/43-930; www.diktynna-travel.gr); from your home abroad, try Crete Travel, in the nearby village of Monoho (tel. 28250/32-690; www.cretetravel.com). A useful source of insider's information is The Bazaar, 46 Daskaloyiannis, on the main street down to the new harbor (to the right of the Municipal Market). This shop sells used foreign-language books and assorted "stuff." Owned and often staffed by non-Greeks, it maintains a listing of all kinds of helpful services.
A Taxi Tip -- To get a taxi driver who is accustomed to dealing with English speakers, call Nikos, at his cellphone (tel. 69774/45-585). With Nikos, you get an informative guide as well as a driver.
You can walk to most tourist destinations in Chania. Public buses go to nearby points and to all the major destinations in western Crete. But if you want to explore the countryside or more remote parts of western Crete, I recommend that you rent a car to make the best use of your time.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.