When a bag doesn't make it onto a flight and has to be delivered to a hotel, passengers are charged—but no one at the airline is warning them how much it will cost.
Follow these instructions to file a complaint to one of the most prevalent companies in America, Delta Air Lines, which is often ranked #1 in customer complaints.
Flying is hard as it is, but your experience with certain airlines can make it harder. If that happens with American, here's how to file a complaint.
Want to report an issue to U.S. Airways? To complain to this subsidiary airline of American Airlines, follow the instructions below.
Use the following instructions and information to report your issue to United Airlines.
As America's wide field of airline competitors has consolidated down to just three major players, consumers also have less choice when it comes to which companies are controlling the travel search results they see.
Know your rights! Here's what you're owed when airlines bump you involuntarily—and how they might compensate you when you volunteer your seat.
When does it pay to bundle together airfare and hotel costs and when should you try other methods of saving money?
Pack your bags -- and your adventurous spirit -- for a trip that showcases the best of Costa Rica with savings of more than $200 per person.
How much is a good night's sleep worth? $100? How about $500? We measure the benefits of paying more for a little bit of legroom.
Whether you're jetting off on a beach vacation or heading home for the holidays, use these 10 foolproof strategies to battle the crowds and make your flight more bearable.
Catch winter sun in Lanzarote, spend seven nights in Sharm El Sheikh, or save on two more deals out of the UK.
Always read the fine print -- and know the blackout dates -- before booking discounted travel deals on coupon sites like Groupon or LivingSocial.
Air travel isn't always fun. Things go wrong. But it's often worth complaining to the airlines and seeing what you can get for your travel inconveniences.
Yep, the holidays are almost here. So this week, Pauline Frommer gave tips on preparing for and surviving travel during the busiest time of the year. Join Pauline as she discusses.
For this week's visit to CNN, Pauline Frommer has the details on how to travel to New Zealand on the cheap.
What's the best way to take advantage of the low, low prices at some of the world's top destinations? Pauline Frommer visits CNN to share her insider tips.
Paradise doesn't have to be overpriced (it's not really paradise then, is it?). We show you how to pinch pennies and deduct dollars where it counts.
Good old Greenwich Mean Time can be mean, all right, if you crisscross timelines and travel a lot. But what's a tired world traveler to do?
Pauline Frommer explains on CNN what this week's airline shake ups and price adjustments mean to travelers like you.
Pauline Frommer joins CNN's Nicole Lapin with ideas on how to keep traveling in tough economic times.
In this series of monthly tips, you'll find some terrific tips to help you get the most out of every trip. This time, we share insight about how to get the most out of frequent flyer miles.
Airfares have been inching up, month by month, in the last year. Still, it's possible to find a reasonable airfare into and out of New York City, one of the busiest gateways in the nation.
When heading out with your family to visit any of our national parks for an extended stay, it's good to have everything you need -- not too much, and not too little.
If you live in the Heartland, read on for MSC's offer for free airfare for residents in 12 states; and for all us, SeaDream lowers prices on weeklong European yacht excursions, NCL publishes promo codes on itineraries for Caribbean and Hawaii cruises, and we round up the cheapest routes from major providers.